Woodmere Serviced Apartments

Nice African style furnitures. The breakfast was the same in every morning:( The service in the restaurant was very slow.

nothing

Lovely breakfast, very warm staff, gorgeously comfy room, very convenient location. I ecstsued there before and I will do again. It was all good.

The shows floor was a little old.

Breakfast is so poor, no buffet Location is secluded a bit, nothing beneath the hotel to shop

I had an excellent stay at Woodmere Grand Hotel. The hotel offers a perfect blend of comfort, convenience, and warm hospitality. The rooms were clean, spacious, and well maintained, with very comfortable beds and a peaceful atmosphere ideal for both business and leisure stays. The staff were exceptionally friendly and attentive, always ready to assist with a smile. The location in Kilimani is very convenient, close to shopping malls, restaurants, and major Nairobi attractions. The food was also impressive, with delicious meals and a relaxing dining experience. What stood out most was the personalized service and the feeling of being genuinely welcomed. I would highly recommend this hotel to anyone visiting Nairobi and looking for great value, comfort, and excellent customer care. I look forward to staying here again.

Great place A love everything

Perfect place Everything was good about the place

I love it Everything about the place is nice and good

The images promised more - decent price/value stay. Booked it 2 times for arrival and departure

Actually stayed here several times up to a week at a time over several months - great location , excellent hospitality , professional staff , quiet wonderful property with an excellent on site restaurant offering breakfast , lunch & dinner . Sparkling clean HEATED swimming pool , plentiful HOT water in room's shower , self catering rooms with kitchens available for extended stay , secure safe compound with 24/7 security staff on sight , Having stayed all around Nairobi over the years , I nominate this property for best Hotel in Nairobi especially when you factor in the Value of pricing in compared to the many many more expensive Hotels in Nairobi. Hotel is convenient to all the dining & entertainment options in Karen , Westlands and more ! This Hotel quickly felt like "home" and I could definitely see myself staying long term I am on a One Man Crusade to convince every Hotel , Restaurant in East Africa to Cease & Desist serving bad coffee ! in Kenya with rare exception there is only two ways to serve coffee to their guests - - 1. freeze dried packets of "Nescafe" - - simply an abomination ! the coffee is from South America !! Some of the Best Coffee in the World is produced in East Africa ! 2. somehow the Italians have Kenyans convinced that coffee must be served burnt & bitter out of an expensive expresso machine ( which is fine if that is what you want - an expresso or cappuccino ! ) -- Worldwide Experts Agree a Simple CHEAP 4 Cup Pour Over or "French Press" served tableside will display that your restaurant understands the delicacy of of fine NON-Bitter coffee - using local Kenyan AA freshly ground beans ! Be Happy to Pay for That ! :) This said this Hotel's coffee is NOT bad , I just strongly prefer a non-bitter smooth cup of coffee with fresh cream and typically have several cups each morning. Coffee is like Wine -- we all have our preferences .

We booked a room with breakfast but ended up being segregated at the restaurant. We were asked what to drink and if we needed a boiled egg or omelet. We ended up not eating because the food wasn't of our choice. No detailed information about the breakfast on the website which is bad I find. We were told after complaining that we should pay 1200ksh on top if we needed to have a good breakfast and no such information on arrival. TV doesn't have a remote either in the room. I really don't know why they include breakfast on the booking.com when the reality is different??

Very nice place- retreat from the busyness of Nairobi. Smoking on balconies came up to room sometimes.

location, checkin, value for money

Staff

Looked lovely, the second room I was moved into was very nice and homely. The staff were all amazing, took my complaints seriously, and immediately rectified all of them. Very safe location, nothing to worry about. There’s a mall nearby for all your grocery and shopping needs. Amazing free massage!! The first room I was placed in had mold. I was moved quickly though. The next room, the wifi was pretty spotty, but that was fixed quickly too.

Daily breakfast was included and the restaurant was delicious overall. Had one of the best massages of my life onsite. Comfy rooms with balconies and easy access to various parts of the city.

The bathroom was leaking, they only offer water once and they treat people from booking.com as if we are second class guest because we dic not book through them and booking.com is kind of overcharging them. In short less friendly

I took some time thinking and I can't come up with anything I didn't like. The internet was a little choppy but I worked through it.

Everything was great! Felt secluded from the hustle and bustle of Nairobi! Super staff to help with anything! All around excellent experience!