Palazzo Turchini

The room airconditioning is not working well, too cold or too hot , couldn’t control

Location Ac did not work - room reaching 27 degrees at night. WiFi did not work in our room. Very very expensive for quality of fittings and appearance of hotel. Breakfast was poor - eggs very greasy and coffee was bad!

Breakfast was excellent with lots if options and delicious baked goods. Location was convenient to Metro, but not particularly scenic. Staff was very helpful, polite, cheerful. Location was a little remote from the most interesting parts of the city. The key card/ electricity activation thing was annoying and felt a little too budget-minded for the price of the room and compared to other places we stayed in Italy. Would have liked more control over room temperature.

The hotel makes the job. Its location is wonderful and the room was very spacious. It's a little bit dated for the price. To be fair, all hotels in Naples are a bit pricey.

Early breakfast would have been nice for people have to leave early

Helpful staff close to port. N/A

Location Clearness and space as well as facilities

Location was nice Property doesn’t provide iron and iron board, room clean leaves much to be desired

Excellent breakfast!

Nice small hotel in the center of the city, just on the main street, but the rooms inside are quiet. Comfortable bed, nice staff, great breakfast on the rooftop. Everything you expect from a hotel. Would go again.

Nothing

1. The location of this hotel could not be better - between the port/Marina and the old tow centro storico all within a 10 minute walk. 2. Breakfast was ok..no scrambled eggs as part of the buffet However, the location and staff is it´s best advantage. 1. For a 4 star hotel, I would not expect to see plastic glasses in the toilet 2. The shower could have been bigger

Location was great! Close to the port and ferry terminal. Nothing

Probably location was only good thing about hotel. Hotel is outdated . And when it was given 4 star hotel in booking you will assume it gonna be 4 star. But there is a big disappointment with expectation and reality . Our room was like a cage no view at all. Room size is fine but Ac didn’t work , bathroom is outdated , towels on the used to abused side . Breakfast was ok nothing special .

The beds weren’t that comfortable

no douve just sheet to cover with , some room has ant in bed , AC not working properly

Our stay at this hotel was overall sufficient for the price we paid. The room met our basic needs—clean and comfortable enough for a short stay. The staff were helpful and polite, which we really appreciated. Still, it’s a reasonable option if you’re looking for something budget-friendly. However, the breakfast could use some improvement, as the variety was quite limited.

The best thing was Mario, the concierge, who was incredibly helpful in mapping out where we could go around the city to see the things that interested us! He helped us to use our short time in the city well! He is exactly what one looks for in a host. Also, this was one of the hotels that had nice fluffy pillows! So many of the pillows in Italy were flat hard memory foam, which hurts my head, lol. Comfortable beds. Great central location! Really nice balcony to have breakfast with nice offerings. Our room was supposed to be a suite, but it was oddly sectioned so that that little suite area was not that appealing to use and the bedroom area was small. I don't recall any door to divide the spaces either. I'd rather it was one bigger room. And there was rather loud construction while we were there, so it would not have been nice to stay in the room. But we were there only to sleep and it was quiet at night, so wasn't a problem for us. If I planned to be at the hotel in the day, I would ask about construction.

Great location and lovely clean quiet rooms, very good breakfast and lovely staff

Location was great and staff were very friendly and helpful. The room was tiny.