Studio 6 New Braunfels, TX

The location The room felt a bit muggy

Tr

Exceptional

I liked that the room was spacious and clean. The bed was comfortable. Overall, I liked the room. The room was in another building from where I checked in. When I went to the other building, the door was locked. I had to look for other open doors to gain access to the building.

Pleasant

Passable

Arriving to the property at night the front and the side buildings were fully lit with lights. however, they told us that our room was in the back of the side building. When we got there it was dark. There were no lights on the building and no porch lights working. Upon entering our room we noticed that we did not receive the correct room we booked when I went to talk to the front desk they looked up my confirmation and said there was nothing they could do. When I asked why they couldn’t make any accommodations the lady at the front said they were sold out of the room I booked for. She did not apologize or offer any resolution. After going back to our room to analyze, we noticed there was brown stuff on the walls on the bathroom, and the shower rod was barely hanging onto the sheet rock, causing the shower curtain to dip down and only be able to sit in the middle of the rod and when showering water seeped out all over the floor. The rest of the room itself wasn’t too bad but the other issue I had was being on the first floor. You can hear everything upstairs from banging, stomping, moving the furniture and also the front doors are metal so you can hear when they open and close. So this means you can hear everything at all hours of the night. This is also a pet friendly motel, unfortunately people do not pick up after their pets, and all of the rest areas were full of dog feces. This was a waste of money and I wish I had booked the insurance to get some of my money back

Staff was helpful in getting a remote that was missing from the room. That was about it. The room had roaches in various sizes throughout the kitchen cabinets and bathroom.

Bad

We stayed for one night, the room had several roaches. I shouldn’t look up & see a roach crawling across the ceiling. I was taking a shower and the shower head fell off and hit me in the forehead. I tried to call the office but the phone was missing several buttons so I couldn’t even call. This was the worst stay I’ve ever had.

Bad

We loved the unit, it was totally self contained, and cute. Older, but still useful

The place smelled. I saw a roach within 2 minutes of being there. It was not pleasant and I won’t be returning. Don’t stay here.

Nothing. Bad service, room had big roaches crawling out the vents in the restroom. Then they started flying and flew under the fridge. We tried to cancel our stay and they said they could only give us a discount.

The hotel was infested with roaches, and my family and I had to cancel our reservation and find an alternative option for the night. I am in the middle of a dispute with the hotel, as I did not use the room due to the roach problem in our room.

Looked nothing like the picture.

The room was clean had pretty good size room with king size bed. Had good size of frig with small kitchen sink and stove with microwave.

Had to check in at adjacent hotel. Broken elevator. Nothing in the kitchenette (pots/pans, toaster, plates, cutlery, etc)

Nothing it had roaches,we checked ourselves out the next morning and got no refund It should not be on booking.com as a four star,it is a no star.Didnt see any bedbugs,but was concerned

It should not be on booking.com as a four star,it is a no star.Didnt see any bedbugs,but was concerned