Cambria Hotel New Haven University Area

Clean No Slippers The bathroom light was always on. Restaurant service was so slow.

Beautiful rooms, loved the layout. There were dried blood stains on one of our bed sheets. Our neighbors dog barked all night long.

Although this was a nice hotel, It was way too expensive. On top of that I had to pay an additional $26 to park my truck. No way I was going to leave it parked on the street. Also, to far from the interstate

Exceptional

Only issue we had was that the mattresses were VERY uncomfortable and lacked support. Spring's and frame were very loud . Sleep was difficult to obtain.

There were (4) lights out in our room. After being told that this we had in our pillows deal with it. I didn’t feel like asking anyone to come and change lightbulbs. I also feel that the bedding was kind of scratchy and itchy not really, very soft and comfy overall, I guess you would say I was not thrilled with this hotel. It wasn’t horrible but it wasn’t as good as I read in the reviews. I was disappointed.

Lovely hotel, with friendly staff.

The property is clean a well maintained. The room was nice. The wifi connection was unreliable and difficult to access. Parking is expensive at $27/day

Clean, quiet and convenient to many restaurants and attractions.

Staff were all very welcoming and friendly. Nothing to not like

The room was very clean. The staff was great.

Best place I’ve stayed so far! You do have to pay 26$ for parking but other then that it’s solid all around 100% would book again

Convenient location; safe parking, clean room, friendly staff Very limited staff (1 person) when I tried to order breakfast. There was a party of 12 people and two other couples plus myself wanting breakfast. When the waiter came to me to place my order, they advised it would be an hour wait.

This hotel is excellent! The room was very well appointed and quite comfortable! The food was amazing as well!

Rooms good, breakfast reasonable Location a bit far from restaurants etc

the room was clean except there was no body wash in the refillable dispensers. we had to ask for it at the front desk. we also mentioned that the sliding “barn door” of the bathroom was hard to close and needed to be greased. they said they would send maintenance but never did. on the day of check out the wallpaper completely unraveled.

I don't know of any traveler who likes to walk into a hotel after a long day of travelling, and have the front desk say you can't check in until...whatever time. 3:00PM or 4:00PM. But if the hotel is sold out, and rooms are fully booked, it's just not possible sometimes if guests check out late, and the rooms haven't been turned, And if you have a special request on top of that? Good luck. I have to say, the front desk staff was outstanding, every single person I had the pleasure of meeting during my 8 day stay. A very special thank you to front desk manager Katara Thorton, who went above and beyond to honor my special request and make things easy for me. It was just so thoughtful and considerate. Made our stay. Everything about the hotel is great. We had a terrific stay. Thank you!!

Very clean and modern hotel. The gym was extremely spacious with excellent equipment options. The property felt very new. The staff was extremely unwelcoming and borderline rude. I interacted with three separate front desk agents. None of them should be in hospitality. They preferred to frown at the computer than smile or make eye contact with the guests. They led with "no" every time. I have been in the hospitality business for 25 years and I believe every guest facing experience should include a smile and a show of warmth. I really enjoyed the property but due to the staff I would not stay here again. It pains me to write this (I never write bad reviews - I can always find the good in every experience) but this was a disappointing experience and as someone who loved the hospitality industry so passionately, I was sad to see this hotel miss the mark.

Very good

Quiet, clean and very well located.