Best Western Plus St. Christopher Hotel

Breakfast was good Location great Staff at front desk and breakfast were awesome Everything was good no complaints

The area and the front check out The breakfast and the waitress

Exceptional

Exceptional

Close to everything and still peaceful in the evening to allow us to rest after a long day of walking in NOLA Breakfast was mediocre Parking is expensive and separate

Everything was almost a full 4 to 5 stars. I talked to manager about if the option to late check out was available, he asked what time I needed and said no worries “I got you and your friends room covered, no fee, normally there is a $50 fee” he said she notated both room accounts and we could stay until 1pm. Well next morning we are getting knocks asking are we checking out. I explained the manager said we were okay to stay until 1pm. Well staff at door said no that’s not true check with front desk. Front desk knew nothing of it. So we tried packing up and getting out as fast as possible now that this information was not true nor communicated. Talked to front desk upon checking out and she said she’s sure he would just refund/credit back the now $50 hold they kept for checking out late. And that the manager would call that evening. Friend called no manager answered, staff said he would call. No return phone calls no return money. Called customer service, they said they would document and have manager call. Still nothing. I have been gone almost 4 days and no return call, no returned fee.

Very good

Very good

Superb

Very good

The staff were all so friendly and helpful The location of the parking is super inconvenient and vey tight.

Room was dirty, nothing worked. Staff was rude and condescending.

A wonderful hotel! It was clean, the staff was friendly, and the location was incredibly convenient. Considering the overall experience, I think it offers excellent value for money. If I return to New Orleans, I would definitely stay here again! n/a

The rooms area really small

Water was warm or hot. No cold water. Shower tub was really old looking. Towels had hair on them from the first day. Breakfast was disorganized and lacking and not as described in the description.

Good location. The breakfast was ok and cleaning room service everyday. Cons: The shower didn't worked for a hole day, and my room's window was too close to an outside lamp.

Pleasant

Exceptional

Exceptional

Good