Bienville House

Room was amazing, staff was nice and balcony was adorbs. Great location. I will be back.

It was a very old building , it smelled of mold in the hallways , and the floors were creaking when walking in the hallway also, the staff was very friendly and helpful and gave us good recommendations for food . The room was very clean and comfortable but had a vintage style to it . The bathroom was updated but the light was so dim I can barely see to do my make up . We had the balcony but it was super scary , it was a very low railing , not for kids and you can hear the street and loud cars pass by . It was an ok hotel I would not sleep here again, there’s much nicer and better for the price. We left in the middle of the night bc the ac stopped working and they gave us fans to help keep the room cool . Good luck

The staff and hotel was amazing

The balcony was great for people watching. Especially since the Red Dress Run was happening that weekend. A happy coincidence since we went to celebrate our anniversary. We had a wonderful view of Decatur St. The hotel was located perfectly for us. There was so much to see and do nearby within walking distance. The staff was very polite. We would definitely stay there again.

The beds were really comfortable, but the pillows sucked. They sank in too much. The courtyard pool was nice but there wasn’t any hand rail for someone with a disability to use . The room we were in was infested with ants. Idk if it was from food left behind from previous guests, but our bags got infested with ants We were on a fourth floor room( top level) and had a nice veranda space but the wall was so high, you couldn’t see views of the river. Parking was easy on-site , but at $49 a night, Location of hotel was prime. I give it 3/5 stars. Could have been better. But overall a nice stay.

The pool was unused by many guests including me because it looked like it was nothing was done to it since the Hotel opened. It Was not touched by staff as far as I know of and I Would have stayed in my initial Hotel which was the Sheraton. Very Disappointing

The only con for the two standard rooms I reserved is that they didn’t have a window!!

Loved the feel of this place, character and beauty and the embodiment of New Orleans, including a specter in our 4th floor room.

Pretty quiet at night. Staffs are very friendly and easy to talk to.

We had a wonderful stay. The staff, especially the front desk staff, were extremely accommodating to our myriad requests. The hotel itself is a solidly 4 star facility with an antique / shabby chic vibe that perfectly matches the city it resides in. The hotel however is thankfully run much more efficiently than the city it resides in. Many Michelin worthy restaurants within walking distance.

Our room was very hot from the moment we arrived. The lady at the front desk when we arrived and departed was not very helpful, but they other days the staff was amazing.

Our stay was upsetting. We have stayed in the past and had a great experience, but during this stay the staff were smoking at the valet counter, failed to clean the room when requested, and we were unable to receive towels. When leaving it took over an hour to receive the car from valet parking. Some of the staff were really nice and helpful. But this was hit or miss. It seems like the hotel is under different management than on our last stay. We had 4 in our room and were set up with three towels and had to request an extra towel every day. We were told that’s how the rooms were set up. We went with multiple families and all had towel issues. It’s like the staff were set up to fail.

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The room was very dirty the bathroom mirror was absolutely dirty so was the shower as well, and the towels were stained … but it was a nice room and good area to stay in

Great location!!!

We loved the location and hospitality! The hotel is beautiful!

We loved our room. It had everything we needed and was incredibly spacious for just my husband and I. We had a balcony that overlooked the courtyard and our windows had a view of the river. This is a historic property but it was so well maintained. There was no noise from the neighbors and the bed was so comfy. One thing to be aware of is the steamboat whistles that took us by surprise because they were so loud. Bienville was just outside of all the hustle and bustle but, everything is within walking distance.

This was an mazing property and very cool. The beds were also extremely comfortable.

Beautiful hotel, staff was kind but stressed out (it didn’t seem like there were enough working). Charming little pool was perfect. Checkout was unpleasant as I was told I could not get a cup of free water since it was not yet 7am (although the water was prepared and out).

Perfect location walking distance to most sites and sounds. Nice and quiet facility with excellent "sister hotel" swimming pool nearby.