Fairfield Inn & Suites New York Manhattan/Downtown East

Overall, I had a good experience. The room was clean and comfortable, the staff was friendly, and the hotel offered good value for the price. I would recommend it to others and would stay here again.

The toilets needs to be replaced, they don’t flush properly unless you hold the lever. There’s a strong scent of urine in the bathroom, I was told it was because it’s near canal street which makes no sense. Staff cleaning should be more polite. Front desk was very nice depending on who was there

Nice and decent place, had kids with me and overall, the morning breakfast was a huge help. Will stay again. One can reach many places in no time regardless of being in China town. And I do recommend this place.

Friendly staff may be the only positive thing about this property. The elevators are slow, if they are working. Having to wait 15 minutes to get from floor 1 to 2 is just absurd. The rooms are extremely outdated. Dust on the air conditioning units. Water in the shower might be hot, might be cold. Fish smell outside of property - but such is NYC I suppose. I would stay away.

Exceptional

A great stay. The room was noisy with lots of tragic from the bridge but the view was amazing and it never bothered me. The room was great and the staff were lovely.

Stay was in a great location next to Chinatown and close to the subway. Staff was amazing and very pleasant. Would recommend.

Amazing!

Exceptional

The SLOWEST elevators I have ever been in.

Exceptional

They did not tell me about complementary breakfast

Great customer service. Breakfast was very good.

So much to do in neighborhoods just minutes away and within walking distance - South Seaport, Chinatown, Little Italy, SoHo, and the LES. So close to the Manhattan and Brooklyn Bridge. Major downside was the fish smell from the market. Even on the 6th floor, the smell was awful. The check-in area and hallways smelled bad. The smell was within the room. Thin walls, but luckily the crew Nextdoor to us went to be the same time as us.

excellent location. may places you can walk to.

The staff here are fantastic. So helpful and kind! Free breakfast is a lovely bonus and the location is great. My room was very spacious, especially by new York city standards. I would stay here again.

The location close to subway. Breakfast. Coffee in open service Room space a bit small. Furnitures a bit old

good service. very professional.

Location is Great to live in Chinatown

Great place to stay, had all you need. Especially breakfast! Very delicious. Staff very helpful.