Holiday Inn Manhattan 6th Ave - Chelsea by IHG

International Hotel Groups really has its act together. This is a Holiday Inn.... so you know what you're getting. Bare Basics. Which they do VERY well here. Excellent, pleasant, helpful staff Clean comfortable rooms. QUIET room! a blessing in NYC. I Slept really well. Well equiped rooms. all the travel ammenities that one might need- iron. ironing board. safe. hair drier.. Ample desk space. Spacious enough rooms. didn't feel cramped. Great location. (Try 'Bazar' Tapas just down the street.)

Great location and comfy beds.

The room was clean but basic. There are only two elevators so if getting to your room is important I would stay on a lower floor. It’s a no frills hotel but for the price it was definitely acceptable.

Great location in Chelsea, walkable to most everything. 2 Blocks from Broadway. Accessible from the port authority bus terminals within a 25minute walk. Rooms are comfortable with everthing you need in a cozy space. On the same block with Crompton Ale House (a local fave).

Parking across the street was very convenient

It’s just ok old needs updating tiny or really no bar at all small sinks loose toilet great area but needs updates

Super friendly staff, however we experienced broken coffee machine and badly stained pillows that needed to be replaced right away.

The front desk staff that worked the 5pm shift yesterday were an awesome bunch of ladies! When me and my friend checked in they made us laugh and was very nice! Gold Stars for all of them. I will definitely stay there again.

Great location. Hotel very nice, clean and staff very helpful in every way. The pillow. I can't use the extra long pillows.

Exceptional

Location to everything we wanted to see and do

I did not stay here and still got charged and it's been a mess to get a refund and still have not received it even though I didn't stay there. The worst experience I've had with booking.com and at the holiday inn! I booked through booking.com which said they had 2 double beds available and I got to the hotel and they only had king bed and it was myself and male coworker and so we couldn't stay there and had to stay somewhere else and still got charged and both booking.com and holiday inn have been super rude and not helpful to give my my refund back as I shouldn't of been charged I did not stay here and still got charged and it's been a mess to get a refund and still have not received it even though I didn't stay there. The worst experience I've had with booking.com and at the holiday inn! I booked through booking.com which said they had 2 double beds available and I got to the hotel and they only had king bed and it was myself and male coworker and so we couldn't stay there and had to stay somewhere else and still got charged and both booking.com and holiday inn have been super rude and not helpful to give my my refund back as I shouldn't of been charged

Bad

Friendly, accommodating, and always ready to help—the staff here are fantastic!

It was good my first time there I didn’t know what to expect

Exceptional

clean room

Rooms were very small however they were very clean. As expected. However there was no microwave or fridge. A fridge would have been nice.

Nothing. Paid for hotel through Booking.com, the hotel also charged us and we’ve spent 1.5hrs on phone with the hotel trying resolve. They weren’t helpful and kept blaming you Paid for hotel through Booking.com, the hotel also charged us and we’ve spent 1.5hrs on phone while we are meant to be on holiday in Boston trying to resolve. They weren’t helpful and kept blaming you. The homeless people in the seating area at the front door were intimidating

Room was small