Homewood Suites New York/Midtown Manhattan Times Square

The parking was confusing, the hotels direct website said self-parking, no valet parking. When we went to the parking garage it was not self parking but valet only which led us to believe we were in the wrong garage and leave to almost not be let back in (because there is no in/out). The hotel has an unloading area outside but there was always a car parked there so you could not unload and they had no luggage cart to assist with unloading. (They have one cart but staff said they did not know where it was). I can see where flying in would be preferable, however it was not an option for us. Other than these inconveniences, the room was clean, the hotel was in a great location and I would still recommend it or stay there again.

I felt safe.

Our room was a mixed bag. The room was clean and read when we got there, but the shampoo and conditioner were out and there werent any soap bars to be found. Additionally, the glass shower door didnt close. Maintenance did quickly address these issues, but it would have been nice to had them taken care of during turn over. The cleaning staff did a great job of cleaning the room every other day, but they unfortunately missed the full trash can each time. Overall, awesome property, and Im sure our issues are just normal hotel hickups that happen in the industry. Would stay here again

Es un excelente lugar, muy higiénico, buenas atenciones y un personal servicial.

I had a wonderful stay here. Staff were really friendly upon our arrival and throughout our stay. I was impressed with our room and the cleanliness and space for a family of five. I would absolutely return here for my future stays in New York.

We will definitely be back to stay here when we're back in New York

We will most definitely stay here again. Location. Room w/kitchenette. Rooftop patio. Warm breakfast. Coffee/tea always available. Prompt service.

Hôtel très propre, endroit stratégiques, personnels courtois et à l'écoute, déjeuner copieu. Je le recommande fortement pour les familles.

Nice big rooms. Good kitchenette. Excellent breakfast buffet daily.!

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Excellent experience

Love breakfast

I found it very comfortable, and the staff was super attentive and polite. There were plenty of options at breakfast, and the ability to store luggage both before check-in and after check-out was a huge help; I recommend it and plan to return.

Very good

The location. Nothing

Exceptional

Our room was nicely equipped with a kitchenette. Pullout sofa bed was convenient but room lacked a dining table and chairs. Gym was also well equipped. Breakfast buffet was crowded but having outdoor seating in the courtyard helped. Check-in and checkout process was smooth. Staff overall friendly. Would consider staying here again. Bryant park, public library and MSG all within walking distance.

Awesome property

Superb

While convenient, the hotel is located in an area where there are a lot of people loitering outside at night and it made my kids feel insafe. The walls were paper thin, and you could hear actual conversations of people next door. Finally, the hotel does not have enough elevators to service all of the floors and it was difficult to get up and down from our room. The rooms were spacious and had good AC and the staff was helpful.