Microtel Inn by Wyndham Long Island City

Great stay loved

Exceptional

very clean and friendly staff breakfast was not fresh only pre packed items

Good

Yea

Horrible experience, the hotel happened to be closed for business after I made my reservation 1 month before my trip. I had to rebook another hotel ASAP after arriving at LGA Airport at 11:00pm. Worst experience ever.

Exceptional

Very good

hotel message: Due to unforeseen circumstances at the Microtel Long Island City, the hotel had permanently closed for business as of November 1st, 2022. Therefore, the hotel is unable to honor any reservations. Your reservation will be canceled without charge and fully refunded if prepaid. We sincerely apologize for any inconvenience this may cause.Please contact booking.com to relocate. my message: I really regret that since the 1st November until now you haven’t told us you wouldn’t comply with the confirmed and paid reservation made at your hotel and now that I’m already travelling to New York, I receive this information (leaving me without any solution for the problem caused)! I regret I’ve made the reservation with our hotel. This is totally unprofessional and understandable behaviour. Please proceed with the immediate reimbursement.

Good

Superb

The only thing was during check in. I was the first waiting and instead of calling people to check in by order. They let me sit there while everyone passed me to check in. I had to get up and say what about me. But overall stay was great. Thanks

Very good

No drawers in room, no chair - only a stool. To watch tv, read, or use laptop/tablet, you need to sit on bed. Free breakfast was terrible - no hot food, and everything prepackaged. Staff was minimal and not attentive to guests. Would never stay again.

Passable

Convenient location - two short blocks to metro Clean, comfortable room, everything worked Many breakfast selections (none hot) served in a quiet, spacious room Some noise from the nearby subway trains Few restaurants nearby

Only had hot water the first night, and after that, only cold water. They don't really offer breakfast, don't go based on that. If you are new in New York, don't expect the staff to guide you or help you, they are simply rude. Also, no REFRIGERATOR. If you hope to bring some water and keep it cold, you'll be out of luck.

Good location, great staff, very clean. The price, but that's much more a NYC problem than something this hotel is doing.

The front desk staff are very, very nice and helpful. Late night check in was no problem. Luggage storage is at the desk so it's all visible. The desk is essentially always manned. My things were handled well and were safe. There's a couch and a chair in the lobby. Tea, hot chocolate, and water are freely available downstairs. This area is quite large with a lot of seating. The space was great for me when I needed to do a little bit of work after I checked out. There's hardly anyone there except for housekeeping staff, who put bags of laundry to just sit out there. Amenities were scant (Paul Mitchell), but when I asked for things, they were readily available. I went to ask the housekeeper next door for something not in my room and she immediately left to get it for me. Unfortunately, she also came right in just after she knocked. Most rooms don't have a fridge, mine did with a very small freezer. There were lots of decent quality towels, but no towel rack. The shower was nice with a glass door, good water pressure and a sort of rainfall shower. There were no adjustments on the shower head but it was movable. The latest check out is at noon with an automatic charge at 12:30 PM.

cleanliness Design flaws: bathroom didn’t have a place to hang towel and put the soap, body wash; the cupboard was hard to open coz of poor handle; also, no toothpastes