Omni Berkshire Place

The Omni location and the staff were exceptional,

Helpful and friendly staff

Will stay again. Staff was excellent and rooms were incredibly clean. Loved the location.

We love the Berkshire and have been staying there when either one of us is in NY for business or pleasure. The biggest asset by far is the unbelievable staff. The hotel keeps folx for decades. They know their business, their clients and their city. If you want Pierre-level service without the Pierre price tag, stay at the Berkshire.

Lovely property conveniently located near shopping, restaurants and many attractions. The property was clean and well equipped. We were pleasantly surprised by how spacious the rooms are and were treated to beverage service in the morning. We stayed here previously and would stay here again.

The staff was friendly and the rooms were clean. The beds are very comfortable and the hotel is in a great location.

Location was perfect for our needs

We loved our stay! The staff was incredible. We had a minor issue with plumbing, but they got it corrected immediately and were very apologetic. We would definitely stay again! The location was perfect and safe.

Great location. Very clean and friendly staff.

Great location!

Exceptional

Good

Great location - if you like midtown you’ll love this location. The staff was friendly, helpful, offering to send water up and helped us locate a private car to airport (which was $20 cheaper than an Uber). The room was well maintained and they replaced towels daily, great overall housekeeping. I ate at the restaurant when we arrived late one night and it was better than expected. Overall would stay again.

Spotless, great location and people.

Friendly staff, great location

Room was nice- although it seemed like it was missing furniture? ( maybe room to add a roll-away bed?). No coffee maker in the room. No bottles of water- not even for a charge. An empty fridge- would’ve expected better amenities from this hotel. Also, on our second morning we awoke to find running water was brown. No notice or accommodation of any sort from the hotel. Also, and this may sound ‘picky’- housekeeping made the bed in such a way that the blanket was tucked in at the foot of the bed so far, that the blanket didn’t really reach high enough. Easy enough to adjust- but when we did, all the bedding came undone. We stayed three nights- it was the same on all. Too bad- this could be an excellent hotel

Very quiet which is hard to find in downtown NYC!!

Superb

The room was very tired. Older bathrooms with a burned out light. The bedding was nothing special. There was an outlet in an alarm clock on one nightstand and nowhere to charge a phone on the other nightstand. The furnishings overall have seem better days. Time for a remodel especially in such a great location.

Great location!