Romana Hotel - NYC

In our 5 nights there, cleaners didn’t come once. No fresh towels, sheets- anything. Only had 3 pillows and they were all awful. I’m was the size of a shoe box. Paint was sagging down which we assumed was from a water leak? All to say that you should absolutely spend the extra money to stay somewhere nicer.

The hotel offers standard rooms and basic amenities, with no notable features or additional services.

Location was close to access public transportation. Staff were helpful. Room wasn’t cleaned during our stay. Keycard stopped working once but they said it was due to it being placed close to a cellphone. Overall not a bad stay.

Para hacer turismo en New York está bien ya que está a 5 minutos caminando de una estación del tren. Lo que noté es que el área de noche no es muy seguro pero hay una guagua que te deja en la misma esquina del hotel. En limpieza, no limpian tu habitación hasta el día del checkout y sinceramente solo vi una persona de limpieza para todo el hotel. De mi parte no vuelvo para ese hotel y más por esa área.

It was good for the cost.

I had an issue from the beginning. I tried to change the check in date and for a week I was unable to contact the desk. There was no answer on number on the app and on the contact email. I lost the reservation in the end. I have used the app before with no problems, the contact info on the hotel details was of no help. Very disappointing experience

We stayed up in the penthouse and lo and behold there was a HUGE LOUD PARTY on the Rooftop without notification which we weren't even allowed to use the rooftop or the balcony that came with the room so what was point of the penthouse? We were able to downgrade and move to a tiny room on the second floor which much quieter so.....

Place was perfect Clean

Disappointing

it’s was amazing nothing was great

Exceptional

Rude manager

I’m a paraplegic and and had nothing accessible. They didn’t have abshowernchairborbchaornfor wheelchair people. I was very disappointed with no service for people on wheelchairs.

Good

A little bit far away from the metro station

No

Parking very tight, no shower curtain

Most of the breakfast area was out of commission, they cancelled my booking without calling, and told me they were overbooked and downgraded my room. The room was very small compared to the original booking and didn't have the same size bed, had a slightly sour smell, and there were strobe lights attached to the building directly outside my window.

Good

All good!