Holiday Inn Niagara Falls - By The Falls by IHG
About Holiday Inn Niagara Falls - By The Falls by IHG
Adjacent to the Skylon Tower in the heart of Niagara Falls, this Ontario hotel features an indoor and an outdoor pool. It features a fitness center, full service restaurant, and free wireless internet access. Modernly decorated, each room comes with a flat-screen cable TV with satellite channels, mini-fridge, ironing facilities and a coffee maker. A hairdryer and toiletries can be found in the bathroom. Some rooms have a spa bath and steam shower. On-site dining is also available at the Coco Terrace Steakhouse and Mr. Coco's Pizza Bar and Lounge for breakfast, lunch and dinner. Room service is also available upon request with surcharge. Holiday Inn Niagara Falls-By the Falls is just 5 minutes' walk from the Fallsview Casino, scenic Queen Victoria Park is only 0.6 mi from the property. Various shops, restaurants and entertainment options of Clifton Hill are 3 minutes' drive or less than 20 minutes' walk.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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I appreciate a clean space and friendly staff. They provided an onsite parking pass when we arrived early, which allowed us to start site seeing. They also provided a room upgrade when our single queen room wasn't available at check in time. We did the breakfast upgrade and really enjoyed it.
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Clean and well kept Prices
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Good
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The location was perfect, easy walking distance to the falls and other attractions. The staff were also very helpful, they let us park our motorcycles right next to the entrance.
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Very good
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Exceptional
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Very good
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Very good
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Very comfortable bed. The bathroom had a night-light. Lots of storage space. Great location to walk to attractions. Not enough hooks to hang things
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The room was lovely Our first front desk girl was Kirt and not that friendly We had to leave before breakfast at 7:00 Breakfast wasn’t open until 8 AM We had to settle for Starbucks.
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Exceptional
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Superb
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Good
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Everything. From checking in to leaving.g. All staff had smiles pleasant professional. Great room and view. Room 220overlooking pool and courtyard. And A balcony!! Thr Mon.am i was feeling well and Frank went down for breskie. He ordered me toast and coffee. He walks with cane his waitress brought my breakie to me. So lovely and unexpected!! Nothing!!Everything was great!!
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Location The facilities of the room was too old for example a chair of the room was scratch and damaged plus the ceiling of the room and hallway was really very low.
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Convenience and location The maid who came to clean was rather rude and on the morning of the check-out which was 12pm she came around 11 and opened to room and was surprised to see the guest still in and rudely asked ‘what are you doing in the room’. ‘Give me your key card’. ‘You shouldn’t be here’. We complained to reception and all they said was sorry
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Great location, clean room. Nice to have a bar/restaurant on site. Disappointed that we had to pay extra for a buffet breakfast when booking had stated breakfast included.
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That’s a bad location
