River Rapids Inn

The location is close to the river, which sound was very calming, and far enough from the downtown, that i didn't hear the noise from the street. The rooms were spacious and clean equipped with stove top ( There wasn't a thing I didn't like during my short stay.

Pleasant

We just checked out today....

Meet the expectations

The room was clean and spacious. Met the expectation. We did not know how to control the AC. The panel was hidden.

I liked that it was out of the busiest area but close enough to get to easily. Great view of the river, breakfast included scrambled eggs, sausages, hasbrowns, waffles, fruit,coffee, juices, toasts, bagels etc. They had hot chocolate (mocha). Pool seemed nice, checked it out but did not use it. Induction stove, fridge, microwave in the room. Sliding door wasn't able to be opened. Tub was worn. Room a bit aged, but everything functioned. Aside from that, it was a decent room for the price. Had a great mom- daughter weekend!

We loved everything about this place it's an absolute pleasure to stay here its very clean and quite good location literally two minutes away from the fall.!!!

Very nice breakfast. The room was quiet

Location was about the only thing I liked here to be honest 1 Star My first impression was that this felt like an old motel-style hotel. Upon check-in, the front desk agent, Manpreet, was not particularly welcoming or friendly. Since I was traveling with small children, I specifically requested a clean and convenient room. I was assigned a ground-floor room overlooking the back of the property which was easily accessible to the parking lot. When I first entered the room, it was smaller than the pictures I saw online but I was encouraged by the updated counter space, built-in stovetop, microwave, and mini-fridge. Unfortunately, that positive impression didn't last long. As I looked around, I found that two of the drawers were dirty, and the bedside table holding the phone was extremely filthy. It was so dirty that I used my cell phone to call the front desk rather than touching the room phone. I wiped the surface with my fingers and immediately left two clean streaks through the dirt. This wasn't simple dust—it looked like it hadn't been cleaned in weeks, possibly months. At that point, I checked the beds for bed bugs because I felt I had to. Thankfully, I found no signs of them. However, the bed sheet itself had a rip on it and underneath the bed was unswept. I contacted Manpreet, who came to inspect the room and agreed to move us. We went next door to view another room, but as soon as I walked in, I noticed an open drawer that was also dirty. It appeared to have the same housekeeping issues. After waiting approximately 35 minutes without hearing back, I went to the front desk for an update. I was told that all the rooms were in similar condition. Management was contacted and offered to refund my $22 parking fee, which was "THE BEST THEY COULD DO" and was  eventually reversed on my card. By then, my children were tired and restless, so I decided to stay in the original room and clean it myself.

Bad

Pleasant

Pleasant

N/A

Convenient location Good breakfast Curtain rod at balcony door was broken and no one was available to fix during our stay, even after complaining to the main desk. No soap in bathroom The posted "queen " bed is smaller than posted. The outlet for coffee machine is not operable

It had a nice view at the lobby, and faced the escarpment. It was a reasonable value for staying two days and having a kitchenette in the room. It was very unclean, the room was poorly swept with crumbs and garbage found in the corners of the room and under the beds/furniture. The bedding smelled strongly of body odour, and the pillows also smelled of unwashed hair, as if someone had slept in the bed the night prior and the same sheets were used to remake the bed, these same pillows were also streaked with mystery smudges. When I asked for replacements for the bedding I found food crumbs and debris in between the sheets, so I stripped both beds and requested all new sheets for both beds including pillows. Unfortunately even the new clean sheets the front desk staff came back with were stained, some streaked with small reddish streaks I could not determine what they were. I took it upon myself to get some cleaning products at the dollar store to do a more in-depth clean with, and the cloths I used were dirty and brown stained by the time I was finished. To me this proves the room was not cleaned properly. The room itself did not feel fresh first walking into it, it felt dingy and smelled like a combination of food and uncirculated air. I requested to speak with a manager regarding the state of the room but was dodged for the entirety of my stay, in their defence I was offered to switch to another room, but after finally feeling comfortable and cleaning the room myself I was unwilling to switch to another room.

Quite and clean None

The room and the bed was comfortable.. The breakfast it will be nice to change up sometimes. The room was very dusty and was smelling like pets in the corner of the first bed.The bathtub and sink water kept fulling up it needs cleaning. Rm #207.I asked to change Rm #212 it was smelling very smokey.

Bad