Comfort Inn & Suites Near Universal - N. Hollywood - Burbank

Exceptional

Very good

Loud dirty neighborhood. Drug deals and broken glass right outside the property. Sketchy to park around forcing most to have to pay for their hotel parking. Breakfast was gross except the pancakes. Hotel was rundown. Room smelled like chemicals.

Great stay.

The staff was friendly and helpful. Hotel has many kids being close to some of the attractions. It was nice to have the breakfast in the morning to start the day.

Love the included breakfast with our stay! the room was spacious but hoped for bigger size swimming pool. Overall, for the price, we are satisfied and definitely will stay here again!

Good location to universal, rooms were large, breakfast was decent.

Exceptional

Exceptional

Breakfast was good. Comfortable beds. Close ride to universal studios.

Noisy and you can hear the sounds between the rooms

Professional and friendly service, well-maintained, clean and quiet environment, no second-hand cigarette/smoking scent, good strong shower and nice breakfast.

Pleasant

Bad

breakfast was good

Excellent place comfort and staff super polite

Staff was great, very accommodating for my family.

The room was clean, and the staff were friendly and helpful. The breakfast was very good, with a nice selection of food. Overall, we had a great stay and would gladly recommend this hotel.

Parking was kind of a pain. AC did not work real well and room was very warm to start

The sofa bed was another major issue. It didn't have clean sheets when we opened it, so I had to request fresh ones and make the bed myself. The mattress was extremely old and thin, and I could feel the springs all night. It was so uncomfortable that I barely slept and woke up with severe body aches every morning. Parking was also inconvenient. The hotel charges an additional $19 per night, and cars are parked behind one another. If you‘ve blocked a car, you have to leave your keys with the front desk or risk having your car towed. The worst part of our stay was discovering that I had been bitten by bed bugs while sleeping on the sofa bed. My arm became severely swollen, and I had to see a doctor, who confirmed the bites and prescribed medication. The only positive part of our stay was that the breakfast was decent. Unfortunately, the cleanliness, uncomfortable sleeping arrangements, and bed bug issue made this a very disappointing experience.