White Caps Motel

Very nice staff. When checking in with 4 pups, I was advised about all the events we could enjoy. Great location 10/10 walk ability to the boardwalk and small restaurants surrounding.

The TV is not good. The channels aren't what they say on the guide in the room. And no channel for 17 and 29 local news. The staff is very kind, parking is good. Could use a full size refrigerator and microwave.

Everyone was super nice, The room was super clean! We would go back. They do have a guard cat. This motel welcomes pets for a small fee.

Good

The owners/management were very helpful with all of our issues. I do want to warn others that are staying in the same room we did so they aren't surprised when issues arise. There is a leak from the A/C unit from the room above and it leaks down into your room by the window and front door. The outlet by the bed headboard sparks. Sofa bed is broke and extremely uncomfortable to sleep on. The oven does not work but the stove top works. The light in the kitchen area works when both switches are down and bed mattress/sheets heavenly stained. Everything else was fine, hot water in showers, beautiful salt water pool. Extremely friendly staff that is ontop of cleaning up after the leaks and willing to help make everything right. I would stay again but definitely in a different room.

It’s a nice family hotel and pet friendly

Good

I really enjoy the location of the hotel and also I can bring my dogs. The pool was peaceful and relaxing. The WiFi did not work and the tv did not get many channels.

Good location. Poor cleaning very small rooms.

Always enjoy my stay there with my pup

Everything was great! Very clean!

Love this place owner is no nice

The staff was awesome. The place was clean and very convenient to my needs

The room was not as depicted in our reservation. There was a rat trap in the bathroom under the sink and the tub was not clean. There were stains and rips in the sheets.

Pool, clean, good location Wifi didn't work

Good , like the place!

Proximity to the boardwalk and beach. Restaurants availability. 2 nice size beds, pool was clean. The facility allows dogs. Walls are thin between rooms. Noise from other rooms after midnight, were loud and kept us awake. There was no outlet in the bathroom to plug in anything electric.

The Boardwalk and beach. Staff is friendly and they accommodate pets when most places are a hard NO on pets. Always a good stay.

Close to boardwalk. From the moment we arrived, it was clear the room had not been properly cleaned. If we didn’t have young kids with us who were tired we would’ve left right away, even though the room was non-refundable. The floors were filthy, and there was dust and dirt everywhere. One of the bedrooms smelled strongly of animal urine, making it unpleasant to even be in the room. The curtains were falling down and were covered in dust and dander. The fluorescent lighting gave the room the feel of a hospital room. The beds only had top sheets, and the couch had covers on time which were covered in animal fur. There were several maintenance and safety issues as well. The bathroom sink was dangerously loose, coming off the wall, we were afraid it was going to fall anytime we needed to wash our children’s hands or brush their teeth. The shower did not work properly, the air conditioners barely worked, and the TVs were extremely outdated with a blurry picture and loud buzzing noises. The hotel advertised Wi-Fi but we were unable to use it in our room. The only place we could get a connection was outside of the room, the owner said that’s the best place to connect, outside the room on the deck. Customer service was just as disappointing as the room. Every time we called the front desk (twice), the woman (owner) who answered was rude. We had requested an early check-in through Booking.com, and it was approved. However, when we called to confirm, we were rudely told that the earliest we could check in was 3:00 p.m, the standard check-in time. If early check-in wasn’t actually available, it should never have been approved in the first place, especially for those traveling with young kids it was inconvenient having to wait after we had already arrived. To charge $250+ for a single night’s stay in these conditions is outrageous. In my opinion, charging that much for a room that was this dirty, poorly maintained, and paired with such poor customer service should be illegal.

Pet friendly and budget friendly hotel very close to 25th avenue beach