Hotel Boutique Casa Abuela María

Close to centro, A/C worked well. Hot shower Safe didn’t work, staff was very stingy with toilet paper and reluctant to give us a new toilet paper roll which happened twice. Upon checkout staff checked our room and swear we lost a tv remote, that was never there to begin with. Resulting us going back to the room to check, where we told the staff lady, that we never seen the remote. She was persistent there was 3 remotes. After her calling the cleaning lady she stated only 2 remotes were there causing us to check out later then scheduled.

Staff was very helpful and always available for any need, we even managed to sort out a laundry load with a local company while I was there. The restaurant on the rooftop is very nice as well - not cheap but good food and good mezcal. Also appreciated that at 10pm it all shut down and the street went into "quiet mode". Breakfast is minimal but does its job, and the housekeeper serving it was lovely. The room itself was small but had everything I needed, shower was good and toiletries were provided. It was cleaned daily which was much appreciated, and some water was always provided. The WiFi was non-existent during my stay... The initial WiFi details I was given didn't work, I was then told they were doing works to it so I go the reception WiFi details but even those were hit and miss. If I didn't have data connection this would have been a real issue. Noise levels were surprisingly ok given my room was on the main road, only exception was when a water tank (the loudest things known to man) decided that 7am was a perfectly acceptable time to start working, but that's definitely not the hotel's fault. The room was very small - this wasn't really a problem as it had a good window and aircon, but it did mean the Aircon was right above the bed which isn't ideal.

The location was within walking distance of Centro. There were no exterior windows for almost all rooms. My room had a private terrace with only a hammock, but there was sewage coming up from the pipe and it constantly smelled like sewage. My parents’ room had no windows for fresh air, just internal windows to a public kitchen. The room was small and had no nightstand. Neither rooms had reading lights.

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I did not try the breakfast but my room was disappointing. The mattress did not have a topper and in the middle of the night while I moved around the bare mattress was exposed which I found pretty gross.

Staff were very friendly and responsive. Location is central. Bed and pillows were comfortable. Strong A/C. When I had issues with hot water and wifi, they were promptly addressed. Space was very clean and was kept that way with daily cleaning. Also very nice interior design with a small safe. Room was quite small, no where to sit other than the bed. Very little natural light since no windows faced outside. A lot of noise from the street (which is normal) but also not so much privacy since the windows go to the connected restaurant's stairway and main hallway.

Only had it once, we like to explore the area we are in. Helpful on our last day as we had to catch a bus. Bonus was the carnival parade went by our hotel 2 days in a row. The staff really tried to help us with our lack of Spanish we got our messages across with google translate. noisy till 10 pm due to roof top restaurant but did get quiet after that time. Room was a wee bit small. If you are claustrophobic request room with balcony. My window opened into the hallway.

The location. The room was very small. Only one window at the end of a little dark alcove. There was no place to sit except the bed. We had what they called the larger room and we saw the smaller rooms that looked like walk in closets. There was no heat. The room was cold.

The room we stayed was directly behind the reception and loud at times. There was no natural light in the room and shower was not very good.

No water and power in the morning.

Decent location with strong WiFi (347D/246U), decent bed and kettle in the room. Loud with traffic noise until 10 pm. Shower lacked pressure and sufficient heat.

The staff was super friendly and helpful. The rooms were really clean. It is walking distance from everywhere, and the coffe next door is great!!!! We rented 2 rooms and they did accommodate us to be together. There is no soundproofing, so I was woken up on several occasions by people talking (not shouting) , by alarms, by the people arriving late. My bed was very hard, but my friends bed was very comfy

Great Location . Exemplary customer service . Comfort facilities Nothing ,everything was EXCELLENT

Everything No disliked it

The staff is very friendly The room didn’t have balcony

Good pillows, beautiful room. Very kind staff. Very bright.... but maybe just my door because it was near a hall light that stayed on and the door has some glass in it.

Small room and very simple breakfast

Nothing it was great!

Walking distance from the best part of town, though it’s not right smack in the middle of the best part. Nice staff. Very small room with no exterior window, though generally clean, not exactly luxurious or conducive to anything other than sleeping. but there was a cute bar restaurant on the roof, though I didn’t eat there. It looked great.

Good location