XTILU Hotel - Adults only

Es la segunda vez que nos hospedamos aquí y nos sigue encantando. La amabilidad del personal, los desayunos es toda una experiencia, las habitaciones cómodas y súper limpias, en general da una sensación de paz el lugar

I enjoyed the food, it really changed our perspective of food and invited us to eat more healthy, the chef is amazing. The entire staff from reception to the kitchen they always greeted you with a smile. The bed couching could be more comfortable, I did ask for extra pillow because I enjoy having more then two pillows, but staff said we couldn’t get more. I was hopping for more accommodations.

Customer service and hospitality Love the property

Great location Staff very helpful and friendly Wonderful breakfast Dogs in the neighborhood barking in the middle of the night. No fault of the Hotel

The location, the facilities, the food, the staff

It was unusual in my experience both working in and staying in mid-range hotels in Mexico that there was a limit to the amount of drinking water provided to guests (one small bottle per day). Unless I'm sleeping in a hammock on the beach, amenities such as drinking water and toilet paper are best included in the room price. I requested a check out time 45 minutes past the official check-out time that was denied. While neither of these complaints is major, these types of details can make a guest feel accommodated -- and for a hotel at this price level, these types of accommodations should be included.

Everything; location, courtyard cafe, rooms, sheets, pillows and quality of food and service

The location. The breakfast was pretty good. The property was missing amenities in the room and in common areas. The street noise was loud during fb the night. During my brief two night stay the neighbors dogs were continuously barking in the middle of the night. Apparently, the staff is aware but cannot do anything to stop the noise. I was woken up at 3am the first night and 5am the second night. The entire property was.

It is a wonderful hotel with excellent breakfast and friendly stuff. Very well located for sightseeing. The mattress was a bit too hard for me. I have specific back problems.

Very clean and the breakfast was AMAZINGLY DELICIOUS!!

The location was very convenient relevant to the historical city center sites. The daily breakfast was amazing, one of the best hotel breakfast options we've ever had. Nathan and Brisa did a great job taking care of us every morning at breakfast and we really enjoyed chatting with them. The hotel was very clean and the front desk was very responsive to whatsapp messages. We also appreciate the guide they shared with us

Location was great, breakfast was good but pretty salty. My bathroom flooded twice. The drainage was not working properly. I asked for a partial refund and instead they gave my friend free breakfast.

The staff was very helpful all the time. Quick response whenever we needed something. Breakfasts were delicious. Hope I can return soon.

Old house with a courtyard, renovated and converted into a boutique hotel. Very well maintained and is a great choice of an authentic accommodation. Allows easy access to all points of interest and tour meeting locations. Breakfast is delicious and staff are welcoming and kind.

The room was great. Breakfast is excellent. Staff are extremely nice and helpful (finding me last minute cab to the airport since my original transport was canceled) Breakfast starts at 8AM, and all day trips start at 8, so I missed breakfast everyday except the last day. It will be great if they started breakfast at 7AM Outside 8-11AM there is no coffee/tea available (not a big deal but something to consider)

One of the best hotels I’ve stayed at . Beautiful inside room was excellent. Not a big hotel but quiet and perfectly decorated. Staff was excellent and extremely helpful. Free breakfast was better than anything I’ve seen. The food was fresh And cooked to order. Nothing comes to mond

The breakfast was great. There was a dog barking either in the hotel or nearby.

The staff were lovely and the breakfast was sublime. Top marks for that The rooms were very nice albeit a few things would make them better. It would be a big improvement if there were ways for guest to be able to hang their wet clothes in the bathroom area and dry them. Travellers don’t have the luxury of using washing machines, but can wash their clothes in the sink and then hang them in the bathroom. The rooms don’t have that available.

The dining staff was somewhat inattentive at times and would sometimes forget part of the order (never received my fruit for breakfast)

Property was super clean Nothing bad to say. Really pretty hotel