Holiday Inn Express Hotel & Suites Ocean City by IHG

Housekeeping staff was friendly & helpful Clean property Pool was nice

We arrived early and the staff helped us check in. The room was bigger than expected,looked brand new and was just the right temp. the electric shade on the window was great. Bathroom was bigger and nicer than expected. The folding bench in the shower was a big plus for us older folks. Breakfast was better than expected; very clean and never ran out of any items. The location was perfect for the things we planned for the weekend. When we went out for breakfast the halls were full of housekeepers getting an early start on cleaning and refreshing the rooms. Lots of drawer space and better and brighter lighting than expected. Checkout was quick and easy. Thanks for a nice weekend.

All of the staff was great. I believe the young lady at the front desk name was Jaime, she was exceptionally kind!!!! The hostess staff for breakfast kept everything plenished for guest to eat without any delays. I would suggest moving the tip basket where guests can clearly see it in order for them to receive the thanks they defer the great service.

Staff were friendly and helpful, property is clean, and we did not have an issue with parking at all, even when coming back later in the evening. Beds and pillows were very comfortable. Would stay again!

Front desk staff never properly greeted us upon arrival. As a matter of fact we stood there at the desk for 10 minutes before someone even showed up to register us!! No extra pillows or any toiletries. Housekeeping NEVER had washcloths!! They were always in the laundry we were told. We had to go to Dollar Tree next door the next day to purchase some. This was no more than a cheap, overpriced motel. Will NOT be coming back!! The evening front desk staff were friendly. Daytime NOT AT ALL!! The front desk staff that we checked out with were pleasant also.

The room was clean and they had good parking and restaurant walking distance

Lovely 10/10 but breakfast area is not handicapped accessible or large enough to accommodate full occupancy

The breakfasts were sufficient and changed daily Having coffee available 24/7 was amazing The cleaning staff was efficient and personable

Great place to stay

Very good

Excellent stay all around. Having two pools was great and my son loved going between the two. We loved the dove body wash and shampoo in the shower as well as soap and body lotion in the bathroom. Very clean and comfortable. Short walk to the beach. Breakfast was also very good. Definitely recommend!

Exceptional

Also their is nice park for kids behind the hotel .

I would say the "bay view" is not worth the extra cost but everything else was wonderful. The breakfast crew is so attentive and on top of refilling everything.

Rooms are dated

Very good and was clean

Wonderful place to stay. Everything you need in a hotel. Great amenities, cleanliness, great free continental breakfast, friendly staff, and free parking. What more can you want in a hotel. The only thing the hotel can improve on was the house keeping. We stayed for three nights, and On our first night, house keeping did not make the bed properly, they just cover over the bed with the blanket without tucking the sheets in. The only thing they did was throw out the trash. The second night they did not bother coming to make the bed or throw out the trash. Last night was the same. That was a disappointment but other than that it was overall good.

The room was clean and comfortable. The staff was friendly and the beach was within walking distance. There was nothing that we did not like about the property.

The room was very clean…breakfast was delicious every morning and changed slightly which was nice. Pool was amazing!

Nice breakfast and rooms were clean. Pool was also nice.