Hilton Garden Inn Tampa Northwest/Oldsmar

Clean rooms

I stayed at the Hilton Garden Inn Tampa Northwest/Oldsmar from June 26-27, 2026, and unfortunately had a very poor experience. I chose this hotel expecting Hilton’s usual high standards of cleanliness, but I discovered a live cockroach in the bathroom of Room 318. Finding a pest in a room is completely unacceptable and highly unhygienic. I took video evidence of the incident and have contacted corporate/management regarding a refund. I cannot recommend staying here until they address their pest control and housekeeping issues.

Great service so far

Good service

Clean room, comfortable bed and excellet parking. Door to bathroom was a thick sliding door that I could hear the next room close late at night?? TV selection was excellent- Very aqnnoyed that I left a wake up call at 3:45am that ever came?? Rushing past the desk after being late for airport they claimed their phone lines went down?? If so why not knock on the various doors??

Our stay at the Hilton was one of the worst hotel experiences we’ve ever had. We were abruptly asked to leave based on a noise complaint that we believe was completely false. We were not given a fair opportunity to explain our side of the situation, nor were we provided with any evidence that we had violated hotel policies. Being removed from the hotel caused us significant stress, embarrassment, and inconvenience. We expected better customer service and a more thorough investigation before such a serious action was taken. Instead, it felt like the hotel accepted an unverified complaint without giving us a chance to respond. We are very disappointed with how this situation was handled and do not feel that we were treated fairly. We hope management reviews this incident and takes steps to ensure future guests are given a fair chance to address complaints before being asked to leave

.

It was great hotel would definitely stay again !

Very good

Great

The rooms were very clean and comfortable. Check in was easy and parking was convenient.

Great

Cleanliness, location, price Fitness room a bit small

Disappointing

I would like to know why I was charged the cost of the room, given that firstly it originally stated that I would pay upon arrival, and—secondly—when I reached the location, the receptionist informed me that there were no rooms available.

THE STAFF THE BEST PEOPLE OF ALL COULDN'T FIND ANFTHING WRONG

Very clean helpful staff..safe environment...could be a little better with a bar with apatizers

A very good 3/3.5 star hotel. Clean and spacious rooms with smart TVs. The bathrooms had everything you need. The gym was small but well equipped and clean. The only downside for my stay was lumpy / too soft pillows.

Exceptional

Good