La Quinta Inn by Wyndham Omaha West

Front desk attendant was fine. He was unable to help with a receipt or any paperwork stating that I had checked out ( early) If you are looking for a fairly inexpensive room and dont mind an array of strong odors throughout , this a place you could stay.

The staff was rude and no where to be found when we arrived which continued to be an issue when guess after us arrived too

O/10. Terrible experience.

There was nobody EVER AVAILABLE AT THR FRONT DESK!! I WAS WOKE UP AT 4AM BY SOME DRUNK GUY LITERALLY HOLLERING IN THE LOBBY FOR THE DESK CLERK! 20 MINUTES HE DID THIS! LITTLE BUGS IN THE ROOM IT SMELLS N POOR CUSTOMER SERVICE!

Clean and comfortable stay, accommodating staff!

The hotel was safe, affordable and had great amenities. The pool and breakfast were nice. The staff was helpful and attentive. They were doing upgrades to the property. I would Definitely stay there again.

Smart TV didn’t work

I was in room 122. It was dark with an unusual smell. Thankfully I always travel with room fresher. There was mold in the bathroom on the tub and tub wall. I was unable to open the curtain to let in sun light. My daughter, who stayed in room 226, curtain fell completely down and the guy on duty each night said there was nothing he could do about it. My niece who was roomed next to me had to have her room changed at 2am due to mice running around. As for the breakfast, they offered pre cooked frozen link sausages, stale bread for toast, stale bagels, extra thick milk for cereal, waffles that had an after taste, watered down apple and orange juice. I had found a breakfast spot to go to for my duration. There was not an elevator so luggage had to be dragged up the stairs. I will never stay at this hotel again.

The room is in need of deep cleaning and repairs. The bottoms of our feet were dirty after walking around the room. The faucet is functional but very loose. The toilet seat was only half attached. The towel hook on the back of the bathroom door was nearly falling out. The bed was nice. The room was a place to sleep which is what we needed, but much more attention is needed regarding cleaning and basic maintenance.

The only ice machine that worked in the hotel was by me luckily. Some vending machines if they had them didn’t work. The hallways are out of date, the pool looked dirty. The doors did not lock going in and out of the building. A homeless guy walked right in. Breakfast wasn’t that spectacular.

Not so clean, no curtains on bathroom

The bath tub was dirty and fixture were in disrepair. There were insects in the room. Pretty clean.

Good breakfast, good water pressure, refrigerator and microwave in the room No elevator, tv didn’t work (but got fixed), run down vs other La Quintas

Good

Nothing Everything. There was bed bugs in my bed.

Disappointing

I have stayed at La Quintas before and they are normally a solid medium range choice. But this hotel was nowhere close!! The tv was hung crooked, as was the shelf in the closet. The bathroom was so gross that I made them come back up and clean it before I would shower. There was dirt and hairs in the shower. Even after she cleaned again, I pointed out places she missed. The whole bathroom looked like a DIY project by amateurs. The paint job was sloppy, There was a large hole in the tub above the drain, the finish of the tiles was wrinkled and the wall above the toilet had gross white water stains. There was no hair dryer. The lamp and electrical outlet on one side of the bed did not work. I cannot recommend this hotel and would never stay there again!

air conditioner smelled of mildew or mold no visits from cleaning staff for fresh linens or towels

Lacking cleanliness. Under staffed

Our “non-smoking” room smelled like weed and mold. When we tried to leave as we could not stand the smell, there was nobody at the front desk. The refund request has been denied by La Quinta.