B&B Ponticello

Very nicely renovated clean and comfortable accommodation in a historic building. Exceptional location on a relatively quiet street just off the main thoroughfare close to Quattro Canti. Windows provide good sound proofing. Host is very responsive to messages via WhatsApp. We arranged to meet him for check in and he was present at breakfast. Basic breakfast. There’s no staff at the B&b most of the time, but they responded to a couple of minor issues in a timely manner.

The owner Emmanuel came to meet us in person and took us to our room. So helpful & personable. The room was beautiful, clean & comfortable, with many English TV channels… that was a nice bonus! The location was fabulous as it’s in the heart of the old city, with walking streets and so many restaurants and shops to explore. I highly recommend it!! Nothing, everything was great!

The room was clean and spacious, exactly as described. Emanuele was gracious and super responsive! He arranged my airport transportation quickly and gave some good suggestions on things to do on a public holiday as most things would be closed that day. The Wi-Fi was a bit inconsistent during my stay. Emanuele explained they had recently changed providers and were aware of the issue and working to address it.

The location, the cleanliness and the host (Emanuele) who was super helpful Nothing that I could think of, really

No elevator, the room was on the 2nd floor so it wasn't too bad.

The staff made this visit fabulous! The room was cute and had little extras like colored lights in the bathroom. The staff made us feel welcomed and valued. The breakfast was wonderful and Emanuel went out of his way to get us soy milk for our cappucinos. We forgot some prescription eyeglasses there and Emanuel contacted us right away and helped arrange them to be shipped to the USA! We wanted to stay longer and will definitely return to our new friends at B&B Ponticello!!! The only bummer was that the rooms were upstairs but it actually was okay as Emanuel helped us get our bags up and down the steps. Also being upstairs felt safe and cozy!

Very much enjoyed our stay. Nice. Clean. Staff very very helpful. Was very nice to accommodate us with a little extra time. Thank you very much. Definitely recommend!

Our host, Emanuele, was a kind and fun host and very helpful. The location was perfect, so close to everything yes nestled in a quiet side street Ideal spot to start experiencing Sicily!

This our second stay here. Comfortable room, host very helpful and friendly, Could not want for anything. Generous buffet breakfast. Location, less than a minutes walk from the main historic centre of Palermo, with a wide choice of restaurants, cafes and ice-cream parlours within a few minutes walk. Main train station is an easy 15 minutes walk (or take a taxi). Host organised our early morning taxi to airport without any fuss, we didn't want to leave. Thank you Emanuele. Only minor point that we could think of is all rooms are up a single flight of stairs on first floor from reception, not really an issue for us.

Location- less than a minute walk to get into the central tourist area of Palermo- however just far enough away to allow a good night's sleep, however good double glazing kept any rare street noise out. Breakfast and host, fantastic, could not ask for more. Made us feel very welcome, buffet breakfast was a good start to the day. Felt very safe as reception had good modern security. Infact we liked the place so much we have booked to stay again! Only minor point, all rooms are on first floor so one flight of steps to negotiate from reception, however having the rooms on the first floor ment more space for rooms and we felt safer.

Quiet room in a not fully booked B&B pension. WiFi most of the time without fail, occasionally unstable. Very good location, in the centre of the old town, all sightseeing spots easily reachable on foot, Friendly host, only speaking Italian. Very modest furnishing of the room. The only seat was an uncomfortable wooden chair! Otherwise one had to sit or lie on the bed. But the worst thing was the breakfast, it was to be served at 9 am only which is equal to no breakfast at all being on offer. For those of us who are used to early breakfasts it was a nightmare, in my personal global experience it was the latest breakfast ever offered anywhere. The practice in the ordinary Sicilian B§B places was 8 o'clock., which is already late enough. My solution was to have a first breakfast in the room and to go for the "official" breakfast as a second breakfast. However, this was no obvious option, because there are no plates, only cups, or cutlery in the room. There is a fridge, officially for a small minibar, and a type of Nespresso machine which produced coffee with capsules (two provided by the house per day) which did not properly function without flooding the table. The breakfast itself consists of a tiny buffet, consisting mainly of sweet pieces of cake or cookies, and a croissant. A small cup of factory yoghurt is also available on demand, and of course coffee, with of without milk. Another weak point is the shower in the bathroom which only consists of a handheld shower. The bathroom floor is regularly flooded, notwithstanding great care. Overall the place is., compared to other and better pensions, seriously overpriced.

Superb

Exceptional

A bit noisy at night (as you would expect in the city), but once you close the window all's well.

Perfect

Location perfect, breakfast always delicious with great coffee, and a very kind and thoughtful host/reception that made sure we were accommodated despite arriving at different times and complications with payments.

Our host was so helpful in so many ways imaginable. It made a difference in our stay. It was a little difficult to locate, as it often is in these old historic areas. But a really friendly person with a little street business dropped everything to locate our B+B. The Italians are really quite amazing with their willingness to be helpful.

Location, and friendly welcome, great room with balcony.

Our host, Emanuelle, was very helpful to us and patient with our questions. The location is superb-- easy walking distance to everything we wanted to see in Palermo. It was a very doable walk from the train station. Set back a few steps from the main pedestrian street, via Maqueda, this small, boutique BnB is nicely designed and modern looking. The room and bathroom were very well equipped-- mini fridge, kettle, and plenty of electrical outlets. The bathroom was fully equipped, and everything was immaculately clean. Our room opened onto the passing street, which had traffic (pedestrian, cycle, cars, horses) but never bothered us. At night, it was very quiet. We very much liked the digital padlock at the front door with our own personal entry code. The room key was the typical RFID card. The room was airy, good AC, and bright. Really nothing. I would advise prospective guests that the rooms are on 1st floor (ie up one flight from street level) and are accessible by stairs. I f you absolutely could not climb steps, be forewarned.

Emannuelle was an excellent host! He helped us reach out to the next hotel because there was a train workers strike schedulled for the next day. Also, location was excellent! Not far from train station or the main sites. Breakfast could be better , with some savory choices.