Dinah's Garden Hotel

Unique property: Koi ponds, poolside eating, very private. The staff is friendly and helpful. The rooms are very clean.

Superb

The property is beautiful and well maintained. But the rooms are jaded and really need to be spruced up and renovated. Also while the person at the reception checking us in was great, the other people have been rude sometimes esp when we requested for a 30 mins late checkout (like just 30 mins!). Fine even if you can't give me just 30 mins extra to check out, that can be communicated in a nicer way. The property is beautiful and well maintained. But the rooms are jaded and really need to be spruced up and renovated. Also while the person at the reception checking us in was great, the other people have been rude sometimes esp when we requested for a 30 mins late checkout (like just 30 mins!). Fine even if you can't give me just 30 mins extra to check out, that can be communicated in a nicer way.

Exceptional

Exceptional

Such a fun, retro hotel!

wifi is weak wifi is weak

Hotel is a little dated bit beautifully renovated. Rooms we clean and comfy. Pool area with restaurant and drinks was a great touch. Loved to water features with the Koi. Would stay here again

The only place I stay in Palo Alto. I love the poolside restaurant for breakfast!

The room had everything necessary for a wonderful stay, with notes to customize for an individual's preferences. Most of my time was away for a special event. If I come to Palo Alto again, I will certainly stay here.

room, staff, food, pool, gym. The staff were lovely - and the canals and the gardens were lovely Nothing

The room was spacious and mostly clean and the beds were comfortable. The location was OK for our Stanford campus visit but traffic to and from the hotel can be painful depending on the time of day. The bathroom was not spotless and there were a couple spots of dried snot from a previous guest or house cleaning. I sprayed them down and got on with it. Shower pressure was low to useable. The floors are wood plank and since we were out on the first floor with people above, I was woken each day by our neighbour upstairs who clomped around at 6am, occasionally dropping stuff. Check in was perfunctory but went quickly. The pool size is exaggerated in the pictures on booking.com.

Lovely hotel, like a mini resort! Very comfortable room, hidden gem of peace and solitude in the middle of the city. Reasonably priced as well. Patio was nice. Didn't try restaurant. Kids completely enjoyed the pool.

Lovely stay highly recommend!

Very good

Beautiful garden. Kids can feed the fish and ducks. The hotel provided pet food. Everything is nice about the hotel.

The staff were friendly. The pool was relaxing; heated for night time use. Their vibe is like a zen garden compared to the typical hotel or motel experience. I loved the koi pond and ducks that hang out in the garden! Nothing really.

Beautiful gardens and ponds. Extremely relaxing.

We like the ability to walk out our door next to the pool and have dining. The uniqueness of the hotel theme was awesome, Koi pond, Lanai, gardens and restaurants adjoining the hotel. Renovations were fabulous along with their decor. Very quiet and Serene. The restaurant had fabulous service and delicious meals. We will continue to stay there when we visit the very close Stanford University and Stanford health.

Kids running back and forth in front of the hotel room until Midnight. I could not sleep and left the next morning. I requested a refund for the 2nd night since I checked our early and they would not assist with the refund even-though I paid at the property.