Grand Hôtel Champs-Elysées

Location, the staff are very helpful and friendly The AC could be improved

The ambience, the bed was very comfortable.

We had a wonderful stay at this hotel. The service was professional, elegant, and truly outstanding. A special thank you to Jana, Rami, Fatima, Shahin, Hajar, and Sksahidi for their kindness, excellent hospitality, and willingness to help at all times. The entire staff was respectful, friendly, and very attentive. The hotel’s location is beautiful and conveniently close to everything, making it easy to get around and enjoy the area. Highly recommended, and we would be happy to stay here again in the future. The only minor drawbacks were that ambulance sirens could occasionally be heard from outside, and there were a few mosquitoes in the room. However, these were small issues and did not significantly affect our overall experience. Highly recommended, and we would be happy to stay here again in the future

Staff was nice Worst 5-Star Hotel Experience in Paris – Grand Hotel Champ Elysees is a Total Scam If you’re searching for a luxury hotel near Champs-Élysées or a genuine 5-star hotel in Paris, do NOT book the Grand Hotel Champ Elysees. This place is a complete rip-off that has destroyed its reputation after switching from Radisson Blu. We paid over $5,000 for a week and it was pure misery from day one. The air conditioning never worked once during our entire stay. Zero. The AC is controlled by the front desk and they only turn it on for pathetic 20-minute bursts when you call and complain. The room was hot, stuffy, and unbearable the whole time. When they finally sent maintenance at 3AM, they couldn’t fix it and instead gave us a dangerous, raggedy old fan that kept breaking, rattling like it was about to explode, and shutting off randomly. Absolute garbage. An employee straight-up admitted the AC disaster started right after the hotel was converted from Radisson Blu — the new owners are apparently cutting utility costs and screwing over guests to save money. Disgusting. This is not a 5-star hotel Paris. We had to haul our own heavy luggage up to the rooms like it was a cheap hostel. Their so-called 24-hour room service? I called three times in the middle of the night and got complete silence. Their concierge is nonexistent — don’t even bother. After realizing they couldn’t fix the AC nightmare, their big “solution” for our $5k stay was offering to bring cold water bottles. What a pathetic joke. The rooms weren’t even properly stocked with water — another cheap tactic. The only remotely decent thing was that some staff members were polite, but politeness doesn’t cool down a boiling hot room or make up for this level of incompetence. Grand Hotel Champ Elysees – avoid this overpriced disaster at all costs. If you want real luxury near Champs-Élysées, look elsewhere. This hotel is resting on old glory while delivering budget-level service and major comfort failures. Never again.

Location and very friendly staff The small rooms and lounge area

All services

Comfy, elegant & relaxing & near to the shopping area None

English Honestly, this hotel is one of the most disappointing so-called “5-star” hotels I have ever experienced in Pari

Every thing Nothing

They were extremely helpful, respectful, and always welcoming with a smile. They truly went above and beyond and never fell short in assisting us. I highly recommend this hotel and appreciate the excellent service we received None

You can hear anything in the corridor, the lobby smells as well as the floor which my room is in

Absolutely nice stay with super friendly staff specially Ms Gina, thanks! The location is wonderful and the room was also clean, comfortable and just perfect.

Location Facilities and utilities as well as the poor breakfast

everything was perfect and i want to specially thank staff member as they were very welcoming and kind Mr.Saaed, Mr.Nabeel, Mr.cameron, and Mr.shamin. nothing

Exceptional location. Great staff. Room had a bathtub. Loved it.

location, staff very friendly and helpfull. there was no shower. bathtub instead which was not practical.

Air conditioning did not work and opening the window was too noisy due to traffic

The location is so great, neat and friendly

closeness to arc the triumph the room was utterly small of the price paid by night . I could have stayed in a better room better bed . better service in other branded hotel .

did not like anything air condition was broken in the entire hotel and they lied about it. I left the hotel in the middle of the night because all the hallways and the rooms smelled like cigarettes. the staff lies so they won't give you refund also will just try to scam you. dont book this hotel its not worth the money may be for 100$ not for 300$. did not like anything air condition was broken in the entire hotel and they lied about it. I left the hotel in the middle of the night because all the hallways and the rooms smelled like cigarettes. the staff lies so they won't give you refund also will just try to scam you. dont book this hotel its not worth the money may be for 100$ not for 300$.