Howard Johnson by Wyndham Pasadena

This place is run down and feels a little unsafe...also they promote having a pool but the pool is literally the size of a hot tub fenced in to a small space. Overall, no price value here.

I booked a two night stay and when I woke up Saturday morning, I was bitten all over my body, which led me to believe there may have been bedbugs. I also found a dead bug on the side of the bed. When I went down to the front desk to talk to the manager, Tommie, he seemed very disinterested, and there was no sense of urgency. I was told to gather my stuff at 10:25 to be relocated into another room and I wasn’t contacted again till 12 noon. Again, I’m not sure if it was bedbugs, but I definitely didn’t have any bites before going to bed the night before. I took pictures of the dead bug that was found, and the bites I had on my body. Safe to say, I will not be staying there again.

Front desk was very helpful with restaurants in the area and check in was fast and friendly. Room was big and the bathroom had a lot of space. Will be staying here again.

Nothing screams turn and walk, no run, away like being greeted by someone behind bulletin proof glass proof glass. The pictures online should be reported as false advertising. The ghetto couch in our room was probably used by Charlie Chaplin while filming silent movies. The carpet was probably there at the same time as well. The bathrooms pictured online are 4x’s bigger than the one we got. The toilet was 2” off the ground and the decor “remodel” was 1/2 assed. The door in room 406 didn’t have a full seal so the light from outside shown through all night. I wouldn’t recommend this hotel to my worst enemy. Ghetto tastic to put it nicely. Zero stars.

Helpful staff, accessible parking great stay overall

The area was nice The parking

Needed a room for 1 night prior to my naturalization ceremony the following day. The room was comfortable, clean and in a good location for my needs. The beds were very comfortable. All at a very reasonable price.

Very good

Clean & good location

Thank you for your service

Good

The wifi is not working in my room

Howard Johnson Wyndham Pasadena was a great place to stay. Although the property is dated, it was clean and felt safe. The location was excellent! Freeway access was easy and there were enough dining options around the property. The only problem we encountered was the lack of enough handicap parking stalls. Other than that, we would highly recommend this property.

The respect from staff and the quietness

Booked this hotel since it had a pool so my kids could swim. The pool is just a few feet deep and no longer than 7-8 ft long. You couldn’t swim if you wanted to. It’s also right in the middle of the dirty parking lot where a bunch of people were smoking, despite the “No Smoking” signs. We cancelled the reservation immediately upon pulling in and went elsewhere.

The accommodations were sufficient and price was reasonable for an overnight stay. The room floor could’ve been vacuumed better, but the bedsheets and pillows were comfortable. The shower water pressure was also good so I was happy about that. The staff was available and someone always sitting at the front desk for assistance.

Exceptional

Disappointing

I extended my stay for 1 more day and when checking out Tuesday June 2nd, I called to request a late checkout. The man at the front desk at approximately 10:45 said "no you're already late" I stated I was requesting to pay the 20$ for checkout at 1 and he yelled and said no. I asked if it was not available as stated in the email from howard johnson and he yelled no again, I asked why not and he stated "because I said so". After this he said be out by 12 and hung up. This was extremely unprofessional, rude and confusing when I requested to pay for this option.

The pillows were too flat but otherwise the bed was great.