Studio 6 Extended Stay Birmingham Pelham  AL

Room was clean staff was nice kitchen didnt have cooking utensils

Absolutely nothing!! Management walked in my room while we were sleeping. I sat up in bed and yelled "excuse me!" and there was an immediate apology and they left. How that happened idk bc the hotel was at max capacity... they had no more rooms!! Therefore there was no reason to think the room was unoccupied! The room was nasty. The floor had not been swept or mopped. Huge ball of hair/dust under the bed. The bathroom had not been cleaned. I went to Walmart and got cleaners and cleaned it myself. Dried up toothpaste was in the sink from previous guest, soap in the shower with hair on it, kitchenette counter and sink was filthy, bed linens had stains, never received a blanket as Elijah promised. He told us himself he was going to get us one and bring it back and we never got it. I complained to Elijah about the conditions of the room and he told me to contact booking.com and he would authorize a refund. I contacted booking.com and received an enail that they didn't come to an agreement with the property when i pushed for the refund I was told the contact info they have for Studio 6 is incorrect and it has been one big stink since. I STILL don't have my refund and it's a month and a half later!!!!! Elijah told me today that he did authorize it yet my bank account does not reflect that. I will NEVER stay here again or any other Studio 6 for that matter. The ONLY reason I dealt with it that night was because we were tired from traveling. It was me and my daughter and we were in town for an AAU basketball tournament, hotels were sold out in the area. At check in, I was told there were no more rooms and they blamed it on the site for over-booking. People had been waiting for HOURS to check in. A woman came down after finally getting her room and complained the floor was nasty.

It wasn’t the worst place I’ve stayed but could use some improvements in every way

It is further away from the finly center than what is on the site

Poor

Passable

Bad

Location. The first room we were given was dirty and hadn’t been cleaned from the last guest who checked out. When give a new room we were given a room that already had other guest In it. The bottom floor is the only floor that didn’t have a bad smell to it. We ended up just leaving and finding somewhere else to stay.

I was shocked that the property was as clean as it was. The staff was actually very friendly. The rooms were well set up. Be sure to bring cookware.

Bad

Very friendly staff, and overall a great experience

Fridge still had products from previous guest. Front desk attendant was very rude. Will not be staying again.

Only issue I had I booked a 2 bed room and ended up with a 1 bed room

WELL UNDER STAFFED NASTY ROOMS TOLIET DIDNT FLUSH SHOWER ONLY HAD COLD WATER NOT A CLEAN PLACE TO LAY YOUR HEAD TOWELS NASTY AND STAINS IN SHEETS

did have my room want my refund!!! did have my room want my refund!!!

My room was cancelled when I arrived and no one contacted me.

It was nice

The workers were doing their best. We did not stay here.

Security was a little lax. Doors did not shut property (exterior) so anyone could have entered.

Do not recommend.