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4.1 / 5 Great

The Journey hotel

The Journey hotel
The Journey hotel – Penang Island, NY
The Journey hotel – Penang Island, NY
Check in 3:30 PM
Check out 12:05 PM

About The Journey hotel

The Journey hotel offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of complimentary parking directly at the hotel.The accommodating team at the reception will aid you with amenities such as luggage storage. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at The Journey hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction.At The Journey hotel, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and instant coffee at your disposal.The Journey hotel offers a hair dryer and toiletries in the restrooms of specific accommodations.

Amenities

  • 24-hour front desk
  • Express check-in / check-out
  • Concierge
  • Luggage storage
  • Family friendly
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.1 / 5
Great 152 reviews
  • Engine customer Jul 2026

    Close and walking distance to Deen Mutiaro, Pokok Ketapang, Warong Kopi 70, Hameediyah, Roti Canai Jalan Argyl, Roti Canai Transfer Road and many more... nothing

  • Engine customer Jul 2026

    I liked that it is near a bus stop, and some local hidden gems for your meals. Very central location yet not busy and noisy Street is not too well lit if you will be Walking home alone at night.

  • Engine customer Jul 2026

    Good location, walking distance to everywhere. Very friendly staff and clean. They made our room every day. Nothing to complain about, would stay here again.

  • Engine customer Jun 2026

    The location, it’s very central. They also cleaned my room each day at reasonable hours. They are culturally paranoid and the value for money isn’t there. If you arrive from abroad and only have a debit card, expect having to walk to an ATM to give them a cash deposit equivalent to $25. I would not bother my clients for a deposit of that amount. Especially since people might be landing from other continents. I moved to a different hotel on my last night for the same price and it was much nicer (not windowless, more space, no deposits). They are also not super friendly or helpful with tourism. I think this is a business trip hotel.

  • Engine customer Jun 2026

    my room with private living room, the space is quiet comfortable. the room is clean but the exhaust fan must work a whole day; otherwise, there is a smell of smoking in my room. there is ktv next to the hotel, which is annoying sometimes

  • Engine customer May 2026

    The room is no noise isolated. The road noise + other guest sound. But the hotel have provide the ear plug.

  • Engine customer May 2026

    The location is just nice to see George Town. The room next to the main road, morning traffic noise.

  • Engine customer May 2026

    This property definitely exceeded my expectations. The hotel is in a great location in Georgetown, not far from some amazing eateries and bars as well as plenty of heritage sites, temples and other attractions. For the price I paid I was really happy with the cleanliness of the room, the fact it had a window, the great AC, the comfy bed and the hot shower. It even had a desk with a chair! Additionally it is quite modern with a fast lift, a water machine in the corridor and an automated check in/check out experience. Finally, the check-in lady was really friendly and helped me to use the machine as well as greeted me when I came in and out of the hotel. I was very impressed and if I'm on a budget again I will be sure to check out this property. I think there could be a bit of artwork on the walls- the rooms were clean and simply decorated but a bit of artwork would make it even nicer. This is not the fault of the hotel per se but there was a sewage smell in the area which you can smell in the room. Again, I don't believe this is anything to do with the hotel but it is something to be made aware of.

  • Engine customer Feb 2026

    There was no window so I didn't get the sunshine during my stay

  • Engine customer Feb 2026

    Friendly staff with friendly smile and greetings. She took effort to provide umbrella since it was raining when wanted to out for dinner. The room was clean and reasonable in terms of space. There is wifi in the room and can ask for basic amenities like toothbrush if needed. There is a dedicated place at the hallway to iron clothes with place to hang the clothes which was quite helpful during ironing. The location is quite near to eateries, self laundry and convenient shop, and a walking distance to certain tourist spots. The mattress seemed to be a bit soft on one side (head) so felt a bit uncomfortable when lying down.

  • Engine customer Jan 2026

    No window in my room.

  • Engine customer Jan 2026

    We had noisy electric in our room and it got very warm when clima was not on.

  • Engine customer Jan 2026

    Cleanliness and friendly receptionist Limited carpark

  • Engine customer Jan 2026

    Overall is good, just that the voice cancellation is not very good.

  • Engine customer Jan 2026

    Room and bathroom were clean and good size and modern. Location is very good too. Friendly staff as well. There was no mini-fridge in room. In hot and humid conditions, there should be a fridge in room . - noise problem between rooms. : there was no noise problem from outside but unfortunately there were very rude and disrespectful guests that booked few rooms in same floor and used hotel as their child playground and use hallway as their communication . All other guests had nightmare . Nobody could rest or relax with their noise. Very bad experience and memory for nice hotel that we pay over $50/night in Malaysia.

  • Engine customer Dec 2025

    Clean room. Updated facilities. Check in time is at 3:30.

  • Engine customer Dec 2025

    The best part is hotel is providing parking although it is limited, i still can park beside street. Voice insolation little bit weak while we can hear people walking outside or closing the door.

  • Engine customer Nov 2025

    Parking limited

  • Engine customer Nov 2025

    Location. Walking distances to variety of food. Room is small.

  • Engine customer Nov 2025

    Room & Staff

Frequently asked questions about The Journey hotel

Does The Journey hotel have free Wi-Fi?
Yes, The Journey hotel offers free Wi-Fi for all guests.
Does The Journey hotel offer parking?
Yes, The Journey hotel offers free parking on-site.
Does The Journey hotel have meeting spaces, conference centers, or conference rooms?
The Journey hotel does not list dedicated meeting or conference facilities. For business event venues in Penang Island, see business hotels in Penang Island.
Does The Journey hotel have a fitness center?
The Journey hotel does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is The Journey hotel located, and how walkable is the area?
The Journey hotel is located at 60 - 60a Transfer Road Georgetown, Penang Island, NY 10050. With a Walk Score of 99, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

Why no public rates?

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