Villa Bianca

The booking process was unclear, as I had selected a location specifically for our family and dogs, but the dogs were not communicated with the booking. Nevertheless, the staff were accommodating, for a fee of 10 pounds per dog. Having booked a bed and breakfast, without being offered to select a breakfast, we assumed that this was included in our reservation, but were informed on site, upon asking, that this was not available. The rooms, while clean, were so hot that sleeping was very challenging, despite fans having been provided (one of which didn't work). The showers were unmanageable for most of our group and the shower basin in one bathroom was cracked.

The property was very clean. Having a driveway for parking was extremely useful as was having more than one bathroom. nothing

Location staff breakfast

How friendly and professional..made you feel welcome. And inviting into there hotel Loved the fact itt looked like a place we lived and how.the ambiance was second to none. The saf were friendly my wife said couple of the staff could smile more but thats just.how she see things.we got through the door and was greeted like we were back home it was magic and would love to go back there .athe food exceeded expectations and the owners slash other were top notch to us and any one who goes in .Thank-you for finding us an very inviting ? ? ? ?

The atmosphere was lovely, so warm and inviting. And after long hikes, there’s nothing better than a bath, and I think most of the rooms have one. It’s very close to the station, grocery stores, Penrith Castle, and one of the many trails that leads right to the lakes. The best thing was the owners though, they were so friendly, kind, and accommodating. In hindsight, I wish I would have tried the attached restaurant, as it seemed very authentically Italian. And even though I’m normally quite sensitive to sounds, it was very easy to fall asleep to the sounds of light conversation from the restaurant below. The room itself was a bit too warm for me to sleep comfortably. I noticed a heater in the room so it’s probably more comfortable in winter. The check-in time (5:30 pm) and the breakfast (8-9 am) were both on the late side for me, and there was no way to drop off my bags when I arrived because they are closed in the afternoons. There were also limited vegan options for breakfast (though they kindly offered to make hash browns or purchase some vegan milk for the cereal).

Good

The restaurant was good and the breakfast provided was excellent. The staff were very polite. Nothing to mention.

Great restaurant friendly staff Parking can be an issue

Exceptional

Really good value for money. Accommodation was a good base for exploring the lake district if you want to keep costs low. The bed was really comfy and room was a good size. We had tea in the restaurant downstairs and the food was amazing. Would definitely stay again. It is important to note can only check in after 5.30pm which could be an issue for other people. Only other downside is that there is no parking. Only parking is in the town square so you will be lucky to find a space in peak time. Luckily we arrived after 6pm so no rules on parking until 8am the next morning. Guy from the hotel gave us a 1 hour parking disc to put in car which meant we had parking till 9am. However we probably would of preferred to stay till our check out at 10. Also i booked it but didnt receive any confirmation, it just said the request was pending. This caused us a bit of anxiety as we had travelled to the lake district but didn't know if the accommodation was even expecting us.

Good

Central location and easy to reach from motorway. Very friendly and helpful. Delicious restaurant on site.

Very good

Facilities were good but staff seemed disinterested in guests.

Very good

The staff were very friendly and helpful. The room was a decent size and it was warm and comfortable. There were tea/ coffee making facilities and plenty of towels. Although we didn't have breakfast, we have dined here in the evening and the food is to die for!! Breakfast wasn't included in the price. There was no dedicated car park and, while there are lots of parking spaces around, Penrith is a very busy place so parking was difficult. The property is not particularly disability friendly.

Exceptional

Very good

Breakfast was great, owners were lovely and couldn’t have been more welcoming, great service on the night from restaurant staff too

Good