At Home Inn & Suites

There was extreme condensation on the floors and wall. Our feet were wet and socks also

X

The staff was friendly, and having free coffee available all day was a nice perk. The beds were comfortable enough to get a decent night's sleep. Unfortunately, the rest left a lot to be desired. The shower and bathroom ceiling had mold, the bathroom door had to be lifted just to close it, and the courtyard was littered with broken beer bottles, cigarette butts, bottle caps, and other trash. There's also no elevator, so be prepared to carry your luggage upstairs. Breakfast consisted of honey buns, muffins, and granola bars...fine if you're in a hurry, but don't expect much. The biggest concern was security. The front desk gave my friend a key to my room without asking for ID or contacting me to verify it was okay. That was honestly more alarming than anything else because guest safety should never be taken that lightly. If you just need the cheapest place to sleep for a night, it'll work. But if you're expecting the property in the photos, or basic cleanliness and security, you may leave feeling a little catfished.

This was a budget friendly option for an unplanned night in Pensacola. Very good value for the money. Would definitely stay again.

It’s a terrible place! We stayed 2 nights and left even though we didn’t get a refund of any kind!

they dont clean the room all three days

This place is a dump . Front desk woman is rude . Just dont take your family. Just a bad visit . Will never go back .......room was nasty dirty

I would not stay here again. The sink in the room was broken, making it difficult to use the bathroom properly. The bed sagged badly in the middle and was very uncomfortable to sleep on. There were also groups of people sitting outside their rooms smoking marijuana, which created an unpleasant atmosphere and made us feel uncomfortable. Overall, the property was poorly maintained and did not provide a relaxing or enjoyable stay.You can make it stronger, more professional, or more detailed if you'd like.

Passable

Over all I give it a 5 from me. I wouldn't return to this motel. @ 161.00

Disappointing

Very good

Carpet in rooms were a little dirty and holes in some parts were covered by dirty rugs. Beds were good and clean. For the price i was thinking it would be nicer. Area is also a bit sketchy. Staff were nice. AC worked good.

This was our first stay at this holrel beand. We were not aware of the difference between inside & outside door descriptions. We booked an outside door & that was out mistake. That type of room didn't make it feel hotel-like. It felt more like an extended stay for transients. Also, the pool said it was out-of-order & we could use the one at another hotel across the street. The street was at least 6 lanes of traffic. You could drive over but then you are mostly likely going to be in wet clothes for the drove back. The desk staff were friendly & helpful. The air conditioner worked great. They could clean the walls in the room, especially the large bathroom area better.

I liked that the suite had two separate rooms so my wife and I could have some privacy away from the kids. I didn't like that the suite had only one restroom in the main bedroom which was an inconvenience for everyone. Also, the swimming pool wasn't available for use.

There were crickets inside the room I told the manager and he made a joke out of it. I asked for cleaning service and never got it. Rude manager

Room was very nice and clean, very comfortable bed, and staff was friendly. Environment was a little questionable but overall it was great!

Exceptional

Pleasant

room was clean took a while before it was ready but i appreciated the extra detailing with the cleaning of the room waiting on room to be ready pass check in time almost an hour but it was clean...