Quality Inn Pensacola North

upgrade bad…

Do not book here!!!!! Not safe for children OR ADULTS! The rooms are sooooo dirty. Had a cigarette on the floor in our room when we walked in. No towels , no working air conditioner or garbage cans in the room. We tried another room . Mold on the AC filter and room smelled like cigarette smoke. This place is absolutely terrible, don’t waste your time.

The most concerning part of our stay happened at around 2:00 a.m. when four men were outside our door trying to open it. At that point, I went to the front desk and requested a refund because I no longer felt safe staying there. Instead of issuing a refund, they moved us to another room, which was just as bad. The second room was also dirty, with roaches present, hair on the sheets that clearly had not been properly washed, and an overall unsanitary condition. We were traveling with family and did not feel comfortable or safe staying another minute. Thankfully, we were able to find another place to stay. I would not recommend this hotel to anyone. The cleanliness, safety concerns, and misleading photos made for a terrible experience.

AC is roaring, making terrible noise

Everything.The bed was comfortable but this place is filthy.Bugs everywhere, paint smelling up the halls, the ceiling falling down due to water leaks.Might be inexpensive and I only needed it for a place to sleep and shower for a few hours but never again

Mold everywhere and cockroaches

It was nasty and in terrible disrepair. People smoking marijuna outside.

security lock broken security bolt very difficult to work. beds were not king, saw bugs. bathroom floor was wet hanging clothes cabinet dirty. dry wall was cut and not repaired. no fitted sheets. no elevator for seniors would like refund!!!!!

We were traveling with young children and needed to stop for the night. The clerk wasn’t friendly at all. Didn’t even greet me when I walked in. We got to building 2, the doors weren’t secured, the hallway smelled of marijuana. Opened the door to our room and the room was dingy looking with cockroaches crawling everywhere!! We immediately put the children back in the truck. I went to the front desk and asked for a refund for the room and the $100 deposit. (Like the room could have gotten any worse) Clerk asked what was wrong and I explained everything and she didn’t even react so I’m sure she knew about the infestation. Didn’t have anything to say. The worst experience we have ever had!!

Ran down, needs work, beds were pretty clean. Sticky floor, shower head didn’t work.

Check in night staff was very friendly! Our remote was not working, they moved us rooms with no hassle! Nothing

The blankets were all having cigarettes holes, hairs under the pillows..No cups/ paper glass for coffee machine. No soaps/ shampoos were provided. Shower was not working. Towels were ran out of stock. Cold milk and cereals were provided, no toasters, or oven were there. One of the waffle makers were not working.

Constantly move room to room

Nothing at all They need a seriously upgrade…. pics are very old….roof leaking floor wet in the hallway….the doors to the building don’t lock so it’s not really safe. Pool was dirty in old with old lawd chairs

Everything. We didnt stay the night. Musty, mildew smell, 1 towel that was wet, half roll of toilet paper, no hand soap, bugs and roaches everywhere.

Love the lady that work during the day time. I forgot her name but she is the blonde short hair with glasses. She was the most wonderful person. The lady that works night n has red hair is another story. But based on the lady in the morning/ afternoon the stay went very well

The breakfast was only cereal and waffles. The first room had a door that could be pushed open. When I notified the staff they said it was a known issues and changed the room. The pool had a nice film of bugs on the top. And the definite smell of mildew was in the air

Nothing Everything

Place is a drug den

You have to put a deposit down on the rooms Can’t swim