Swing & Pillows PJ Sunway Mentari ( Formerly known as Swan Cottage Hotel )
About Swing & Pillows PJ Sunway Mentari ( Formerly known as Swan Cottage Hotel )
Experience an abundance of unparalleled facilities and features at Swing & Pillows PJ Sunway Mentari ( Formerly known as Swan Cottage Hotel ).Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. Craving relaxation? Make the most of your stay at the Swing & Pillows PJ Sunway Mentari ( Formerly known as Swan Cottage Hotel ) with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found.At Swing & Pillows PJ Sunway Mentari ( Formerly known as Swan Cottage Hotel ), every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with linen service, ensuring a more pleasant stay for you.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. At Swing & Pillows PJ Sunway Mentari ( Formerly known as Swan Cottage Hotel ), guests can access vending machines that provide light snacks and beverages 24 hours a day.
Amenities
- On-site parking
- On-site dining
- Luggage storage
- Full kitchen / kitchenette
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
Reviews
-
Small Cockroach in the room, overall is rundown.
-
NA
-
Many parking Room 106 obviously blanket not change, no tv and no free toothpaste like medium room unless ask No soundproof I can hear people talk at reception maybe if I'm at level 2 much betterment
-
Cleanliness of the toilet need to improve more .
-
The water pressure in the bathroom shoud improve... Please management change all tv to smart tv in every room to make customer happy to stay because 1 of the reason my staycation is to watching tv... The bathroom also should more cleaning and please make sure the bed sheet and pillow case everyday is change to make customer more comfortable. Thank you
-
Location nearest to Sunway The door lock is out of order need to use some techniques to open and my fingers have been cut many times due to opening the door. The hotel room have some bad smells
-
Staff very friendly and always follow my request.. Im happy here ... Tq so much for the good service..
-
Space too small to walking in the room and the bed & chair almost spoil but still using. Water in dispenser not even hot. Room 107 inside have an unknown door let my family feels very uncomfortable. Night time didn't have reception on duty and side door didn't lock ppl can simply come in the hotel
-
An alley is a bit smell of smoke
-
Dear management.. Why mineral water not provided anymore? ??
-
Maybe all tv in the room change to smart tv because some room dont have channel or tv problem
-
location and facilities provided are satisfactory
-
During my stay, around midnight (12:00 AM) on [10/05/2025], there was a sudden power outage in my room. This caused the air conditioning and lighting to stop working entirely, seriously affecting my rest and safety. I tried multiple times to contact hotel staff for assistance, but no one responded for nearly an hour. It was not until 1:00 AM that an employee finally arrived, and their attitude was unhelpful and unprofessional. When I requested a refund due to the inconvenience and lack of service, my request was refused without any reasonable explanation. I find this treatment unacceptable and far below the service standards expected of a professional hotel. Therefore, I am formally requesting the following: 1. A full investigation into the incident; 2. Accountability for the staff involved and a proper explanation; 3. A refund for the affected night of my stay; 4. A formal apology for the inconvenience caused. I hope your management will take this matter seriously and respond promptly with a satisfactory resolution. If I do not receive an adequate response within a reasonable timeframe, I will consider escalating this issue to the relevant consumer protection authorities.
-
Very good
-
Facilities is enough The towell is little bit smelly
-
Exceptional
-
Very good
-
The front desk staff was kind and friendly. 1. The towels were with bad smell, it’s hygiene matters, I strongly urge the management to take immediate improvement action. 2. The table in the room was too small. I need to move the things of the hotel on the table to the bed, else I can’t put my computer on it for work. 3. Please provide info about the public parking in front of the hotel for the convenience of the guests who drive. (the location PJS8; and the operation hours 08:00 ~ 18:30.)
-
Very good
