Moon San Villa at the Blue Lagoon

This place was incredible. Cool location right next to the Blue Lagoon. The place was clean and secure, with great Wi-Fi. The house manager was a really great guy. Knowledgeable and very down to earth. The only thing I didn't like was that I couldn't stay longer to see more of that area of Portland. The place is ideal for visiting the best spots in that part of the island, but my stay was too short to take full advantage of many of them. Next time...

Stray dogs on property

Location and Paul was great but limited. Toilet did not flush No hot water.

The location There was no tea/ drinks making facilities.no kettle,.no cups,spoon or drinking glass for the bathroon, no tea , coffee or anything to make such.The tv internet set uo was a joke,but not funny.All i could see on screen it was set up to a foreign non english speaking country.It is such a shame that such small things ŵhich are a comfort to guest was overlooked.

The room service could have been a bit better also the WIFI didn't work one day and no phone service in that location so all you had to do in the room was sleep ??‍♂️

the location is absolutely beautiful literally just a few minutes walk from the lagoon. Portland will always and forever be my favorite place to visit due to the fact that its just so beautiful green lush and peaceful ... the environment outside the rooms were clean and the noise level was acceptable... the service level was just ok. I would rate my overall experience as a 3/5.... loved the lagoon but would not stay with this villa unless major upgrades are made to the rooms and building. The room was not as advertised on the site, the WIFI did not work the entire trip and there is no cell service available in the rooms. also there was no additional amenities as advertised no tea station no extra towels or sheets etc..... the room was out of date and the facilities needs maintenance...

Cozy Comfortable Welcoming Felt like home Breakfast was a bit boring Staff were wonderful! A bit expensive for the one night stay but we enjoyed ourselves!

The bathroom is too small and outdated

Breakfast was very good

The view was beautiful, the place was comfortable I would visit again

I really enjoyed my stay and the staff made things so much easier. The food was authentic and top tier. Major thanks to Noel (Rup Rup) and Elsie. They were so warm and ensured that we were taken care of. Wish we were able to stay longer, but next time we will.

There were a few minor bathroom fixes required. We weren't there long enough for them to get done, but we told them to Noel. We occupied rooms 1 - 3. Room 1's bathroom is very small. Unless you rent the entire villa, you may encounter others in the shared spaces (kitchen/dining, living room, patios) who are occupying other bedrooms..

I love the Jamaican breakfast which was Calaloo and salt fish with fried dumpling in shape of a knot with sweet pineapple, mango slices, &water melon. More staff to help Noel

The location was amazing with awesome views. But mostly the hosts were very kind and welcoming making the place truly special. Also, compared to properties around it, it was a very good value. Very good breakfast too. Not a huge problem, but the property would benefit a little “refresh”. But honestly, for the price point, it was excellent for my taste.

The staff will cook you anything you want your way It was good nothing to say bad

The staff has great customer service. I wish my stay was longer

The staff were pleasant and very helpful. The view was amazing

The location is amazing just above the blue lagoon. It is so quiet and calm and the view is breathtaking. The staff is lovely and the room was clean. There are no restaurants nor shops around, better arrive with water and snacks especially if you don’t have a car. The hotel just provides breakfast. I stayed three nights and the room has never been cleaned, for me it was not a problem but maybe is not what you are expecting for the price.

Breakfast was awesome traditional Jamaican breakfast, made fresh every day by MS Donna. Noel Was amazing his customers service was 100/% he went out and beyond to make our stay comfortable. The only thing I didn't like was the low water pressure, in the bathroom.

Had a decent stay at Moon San Villa, this property benefits from its amazing location and waking up to the views of the lagoon each day was incredible. The balcony and common areas are great and walking to the lagoon takes 2 mins. We also went to winifred beach up the road in a taxi which took 5 mins and was a great spot full of locals and tourists. The staff at Moon San Villa are nice and were flexible about us having breakfast late one day which I appreciated. I would go back but maybe just for one night. The food was just OK. Could do with more fruit. Our room needed a bit of TLC and wasn't as comfortable as it looked online. New paint, a better mattress, proper lighting, mini fridges, water, and a toilet brush would all be helpful. It's also hard to get hold of staff sometimes in the evening and we weren't offered any water until the 2nd or 3rd day and it seemed to be a huge deal when some was provided.