Regency Inn

Terrible experience. As soon as I entered the room, I was greeted by roaches crawling on the bed and walls. The room was in extremely poor condition and seemed to be falling apart. Nearly everything I touched was loose or coming off. The bed was heavily stained, and the mattress was discolored with large brown stains. The overall cleanliness and maintenance of the room were unacceptable. I would not recommend staying here. I WOULDNT EVEN GIVE THIS PIECE OF SH*T ONE STAR!! I left so fast I couldn't even take pictures! Meth heads outside your door throwing things and yelling all throughout the night! Front desk was RUDE!

The room was in terrible condition. The bathroom door nob was ready to fall off, the smoke alarm was missing and had exposed wires hanging from the ceiling. I had to use the key card multiple times before the door unlocked. Thefe were many long term guests, some smoked marijuana.

Nothing Everything nasty roaches

The sec night we moved to a little better room, but service was non-existent, no phone, unclean, vending machine was EMPTY, and coffee provided was nasty with no condiments & Only thing that was the least bit better was front desk person was LIL nicer, but still not helpful or worried at all by any of concerns expressed over amount of bugs seen while at Regency inn in New caney .... OVERALL I wouldn't suggest anyone to go stay there & waste their $ ..... Really dissapointing & them refusing to provide any reimbursement for the aggravation of everything is beyond acceptable... Do NOT go there!!

St night we got to room late in evening & it was beyond dissapointing

I like the place very much

Nice property

Lovely place

It was terrible. I stayed in room 219. The only light in the hotel room that worked was the bathroom light, and it strobed. The room was dingy, and the floor was sticky. I was treated like a criminal while sitting in the lobby waiting on my uber ride. Unacceptable that these hotels are even allowed to advertise, much less be open for business.

DO NOT STAY HERE!!!!!!!! overtaken by roaches Everywhere. Couldn't keep them even out of our beds. Running up wall all over ceiling. Toilet seat chewed up by a large dog. Urine smell was overwhelming. Was refused a refund for our 2nd night.

Trash

Did not get two rooms together they where 7 rooms apart, there was bugs in the room, microwave did not work.

Room was nice and had nice amenties to stay in doors

Do not stay there roaches every where do not stay there!!!!

This was the worst hotel I’ve ever stayed at there was people walking around at all hrs of the night that looked homeless trash everywhere hope 2 rooms told that they would both be down stairs and ready at 2 got there at 215 and was told one ready other upstairs I was told I could have down as I have a bad back and knees and daughter is super pregnant I said I would wait for other room he said would be 104 now and 101 in 1 hr I said ok well a min later he comes back and hands me 2 keys downstairs hmmmm funny didn’t have 2 well the 2nd room was so nasty my kids started coughing and gagging got another room and it was the room I was told wouldn’t be ready for an hr hmmmm funny and there is no hot tub tried sayin that it’s in the lore exp. Room there are now so that was a lie and say snacks they had 3 bags of hot Cheetos that’s not a snack machine WILL NOT RECOMMEND THIS HOTEL AT ALL ohhhhhhhh and the rooms window was busted out so that wasn’t really safe

I would never stay there again. Ride staff at checkin, awful people constantly in the parking lot, usually drunk or under the influence of something. Everything in the room seems to be falling apart. 2 big thumbs DOWN!

Bugs IN MY ROOM Everywhere NO EXAGGERATIONS

The staff is nice and rooms are clean.

Easy Access

The room had roaches! There was lots of cats on the premises. It did not smell good at all! I gave them a 3 due to the fact that that it was safe and quiet