Holiday Inn Express Hotel & Suites Portland-NW Downtown by IHG

Very good

This was a very clean hotel and an exceptionally friendly staff who was ready to help with anything we needed. Breakfast was actually way more than we expected. Great location with plenty of places to explore. Would definitely go back.

Hard bed

Exceptional

Great quick stay. The room was clean and comfortable. The staff was nice and helpful. The breakfast was a great addition.

Our room seemed clean initially but then we looked behind the beds under head boards and the clean was disgusting and there was a condom wrapper on the ground back there. One of the ned sheets had brownish stains and some of the pillow cases had stains. We discovered this around midnight after returning from a concert so we just slept on the clean bed with the clean pillows and left early. Will not return.

Most of the front desk staff were helpful and professional. However, our check-in experience with one older staff member was disappointing. She did not greet us or acknowledge our greetings, which felt unprofessional and unwelcoming. This stood out from the otherwise excellent service and should be addressed.

The pool área, the room and shower. The beds are comfy. The gym.

Superb

Facility was very clean & well maintained. Rooms were very comfortable as were the beds. Housekeeping staff does an excellent job! The rooms were spotless. Staff were very professional & helpful. Breakfast service was adequate but staff struggled to keep up with food demand, especially scrambled eggs & bacon. Otherwise service at the hotel was excellent!

Superb

I was in Portland for one night and I always stay at Holiday Inn Express! Once again, no disappointments and everything was great! I’ll see you next time I’m passing through Portland!

The location was perfect and easy to navigate throughout Portand, Oregon. We loved that the parking was free and the free breakfast was very good with different and tasty foods each morning. The staff were friendly and very nice. We were there for a full week. The only problem we encountered was that housekeeping changed our firm pillows that I requested after the first day, to softer pillows and the shower pressure was not as strong as I would have liked. The front desk did get housekeeping to change the pillows back on day 5, I believe. I should have spoken to the front desk earlier because they were more than helpful in getting our firm pillows returned. I would recommend this Holiday Inn and would return there for future visits.

Breakfast is good

Good bed and clean room. Decent breakfast. Free parking was great too. My original room was above the laundry room that the housekeeping staff uses, which caused my bed to vibrate during the late afternoon. It was too much for my senses to take and asked to be moved to another room.

This location was perfect for our trip to Portland, easy to get to everything we wanted. The staff were all very friendly and helpful. The hotel was clean and parking was a plus. We will definitely stay here on our future trips to Portland.

Exceptional

Superb

Very clean and easy parking - staff very friendly and kind

Location is to get to from freeway and within 10-15 min to downtown. Rooms and lobby are clean, lovely breakfast , great parking.