Home2 Suites by Hilton Portland Airport OR

The front desk did not answer the phone for shuttle service but fortunately the shuttle appeared shortly after trying to call. Room was nice , no lotion, breakfast was nice.

I really enjoy staying at Home2 Suites. The rooms are always clean, and the staff is consistently kind and welcoming. The breakfast is great, and I love the overall layout of the hotel. Whenever I come to Portland, this is the place I choose every time. I also appreciate the security — you can’t access any floor without a key, and they always call the room to confirm visitors before letting anyone up. My stays have always been positive. The housekeepers are wonderful, friendly, and attentive to whatever you need, just like the rest of the staff.

Ok

Planes feel like they are going to land on the roof. I mean it;the whole hotel rumbles. The air conditioner is one that is loudly on/off so that is sleep impactful. Nothing except location was wrong; I will say we stayed at Best Western Pony inn on our first night in Portland and I slept much,much better there, and it’s still close to the airport. I mean; you want a bed to sleep in that you sleep in when you are away from home. I got the worst night due to noise! (And finally my husband turned off the airconditioner as it was driving him nuts too but then it got too hot.)

I paid in advance for a two-day stay in a room with two queen beds in a Home to Suites -Portland Airport (Hilton) hotel. Instead without notice my reservation was changed to a room with only one queen bed and a very uncomfortable sofa bed that we had to make up with a thin blanket. I called the front desk and the night clerk brought up a blanket and inspected the room. She said she would inform her boss the next day and said Expedia would also be notified. I did not hear anything from anyone until I checked out when I repeated my story to the desk clerk, who gave me the email address of the Home to Suites (Hilton) general manager. The general manager confirmed what occurred but said that the hotel had no control over what happened. She said I would receive a partial refund from Expedia ($67 of a $350 bill) but made no attempt to explain why this happened. It is apparent that she did not want me to know. I have stayed in hotels in twenty different states but have never experienced such egregious treatment from a hotel.

My experience was great.

Superb

Location, friendly staff, free shuttle, breakfast!! Wish we could have had a parking pass for entering & exiting although the staff was so accommodating for validation

Nice and easy stay and close to the airport. Great breakfast and even coffee was out all day! Only drawback was the pool and hot tub were cold.

Breakfast was really good. Fresh yogurt, biscuits, fruit!

From the clean spacious room, friendly staff and amazing breakfast....5 stars all around.

Friendly staff and huge room.

The two front desk ladies were amazing and the people doing the breakfasts were on there game! 10/10

Nice overnight stay. Very close to airport with an early shuttle. Clean and comfortable rooms.

Easy, clean, friendly. Felt like a 2nd home

Parking was a bit confusing I didn’t verify the parking ticket

Exceptional

Best accommodations for travel next to the airport. Leave car in highly lit area. Shuttle to and from airport is prompt and easy. Its awesome to have a suite rather than just a bed. Staff is helpful and pleasant. The breakfast was different than usual, but still enough choices. I will always stay there when using that airport.

Staff helped us situate our rooms.

Booked an accessible room with roll-in shower, but did not receive, so made do with what we got. Facility is fenced in, so feel fenced in. Because of facility being fenced in some Uber & LYFT drivers got confused how to pick-up.