The Paramount Hotel

Please send me a receipt and also why am I being charged 9.99

We had an issue with our room being clean when we weren’t checked out yet. Because of that, too expensive items were missing and we were unable to check the room ourselves. The staff was friendly for the loss is great because it was a personal item..

Before checking in, I mentioned that I had worked in executive housekeeping and was extremely particular about cleanliness. They still assigned me room 309, which was visibly dirty from the moment I walked in. There were fingerprints all over the mirrors and long black hairs throughout the shower, bathroom sink, and toilet area. This was not a matter of the room being slightly outdated; it had plainly not been cleaned properly. I immediately returned to the front desk and asked for another room. Nothing complimentary was offered, so I paid to upgrade to what I was told would be a corner suite. The room I received, 608, was not a corner suite—it was directly between two other rooms in the middle of the hallway. At that point, I asked for a refund so I could leave. I was told that although they could process it, the money might take up to ten days to return to my card. That is not a realistic solution for someone traveling at the last minute who needs those funds to book another hotel. I located another property, but it also required a $75 deposit that would be charged to my card and could take days to be returned. Financially, I was stuck. I did not remain due to remedy; I remained because I could not afford the loss.

Great time!

The hotel is in a great location, front desk staff and restaurant server everyone is friendly and welcoming. The room is clean throughout. Bus and public transport is just a block away from hotel. Definitely will be back soon.

Friendly staff. Room was beautiful. Great whiskey bar!

I enjoyed my stay. As a woman traveling solo, I felt safe throughout my stay. The food at the bar and restaurant was great! My room was comfortable and clean. I will definitely stay her again.

For the price I paid it was good, a giant awning was blocking the view, free coffee in the morning was great, restuant had great service.

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Great place

Staff was friendly and helpful. Property was clean, nice, and conveniently located.

We enjoyed our stay and found the hotel quiet and peaceful. It was well-located and we found it easy to take public transportation to the airport and around town with occasional Uber/Lyfts.

Avoid their restaurant at all costs. The worst service we have ever experienced, and the food was nothing special.

Try the moonshine, apple pie moonshine is great

Room 509, the only thing I would suggest is the clean the grout around the toilet and in the shower. That is the only suggestion I would have.

Location was fantastic; however, not as clean as I would have liked. We ran out of tissues and the empty box was left in the bathroom without being replaced. The nightstand was dusty throughout our entire stay. Grout in the shower was visibly dirty. We called down for an extra set of towels and never received them. It was just ok

Great location the hotel is vintage, so it has character. The bar & restaurant serve delicious food & beverages. The bedding & towels are plush! I will definitely recommend this hotel. The service was friendly and accommodating.

There was hair in the bathroom, the bathroom counter was not clean to the touch, there was hair and other small debris on the carpet.

Such a nice place, in a really great location!

Great restaurants in lobby area. Cozy and clean.