Castle Residence Praha

Clean place,nice breakfast and really good food in the restaurant.Goos value for Prahue The hotel is quite run down.Pool is lovely but definitely needs some maintenance.The air con not working in one room and the controller missing in the other room.The rooms are clean however there are stains on the carpets.Also quite confusing information from this staff.The first day we were told that there will be a shuttle bus from the hotel,the second day when we asked we were told that the car is broken and the last day the man at the reception told us that the car is fixed but it is used for a wedding....

very good place. ideal for families with kids. They could add/adapt the swimming pool area for kids. It’s too deep for children

Everything. Quiet, quaint historical Everything was lovely

Exceptional

Good value for the money. Very close to the bus stop. During breakfast we would appreciate if food be replenished quicker after consumed by previous customers.

Superb

Very friendly staff, everything was clean and tidy. I liked the swimming pool. Poor internet connection.

Very fast administration. Easy parking. Good restaurant at the hotel.

Very friendly staff. Very fast administration. Easy parking. Good restaurant at the hotel.

The room was clean and had excellent air conditioning, which made our stay very comfortable. Daily housekeeping was reliable and kept the room in great condition. We traveled by car, and it was very convenient to reach the city center. Parking was available on the hotel grounds, which was a big advantage. The breakfast was of good quality, and the restaurant was clean, quiet, and pleasant. The children's play area inside the restaurant was very helpful, as it kept our little son entertained while we enjoyed our meal. The swimming pool was also clean, pleasantly warm, and usually not crowded. Overall, I would definitely recommend this hotel. We used the sauna once, but it didn't feel very warm. The pool water was clean and pleasantly warm, although it had a rather unusual taste that I personally found unpleasant. One thing that could be improved is the hotel entrance: there is no ramp, and you have to carry a stroller up about four steps. This was inconvenient for us when our son was asleep in his stroller. I'm also not sure how accessible the entrance would be for wheelchair users. One minor downside was that the room became very bright early in the morning. Even with the curtains fully closed, a lot of daylight came through, and we often woke up earlier than we wanted because of the brightness.

Breakfast so poor

The outdoor terrace was a lovely place to dine and for evening drinks. The room in the residence was spacious and quiet. The location near the river was appreciated as was the nearby bus stop. We stayed for 8 nights, and experienced some very poor service ranging from unwelcoming to unfriendly, particularly from older restaurant staff both at breakfast and in the evening. The restaurant being closed without notice during normal hours and the unavailability of a transfer to the train station on our departure added to the lack of hospitality.

I want to say thank you to all staff they warn and helpful. Breakfast so poor

Exceptional

Very good

Superb

It was a very nice stay. The hotel is pleasant. We enjoyed the swimming pool, breakfast and our child liked the playground. There was a transfer to metro, but we didn’t use it. The hotel is a bit worn down, it has seen its better days.

The location, the facilities and the amazing food and staff. Absolutely nothing