Neptune, an Ash Hotel

Cool elevator here but small if you have a big bag!!

great

Very good

It’s good for a short stay and the location is great. Room floor is carpeted and bathroom tiles are black which I didn’t like.

Small elevator - top floor you have to take stairs. Great location. Cool vibe. Great location. No fridge in room

I stayed at Neptune Hotel in Providence for one night and enjoyed my experience. The boutique hotel was small but clean, quiet, and had all the basic necessities we needed. I especially liked the ambiance, and the complimentary beverage upon arrival was a nice touch. Overall, it was a comfortable and pleasant stay.

Room was small but it was nice! Good location!

This hotel is really poor and doesn’t live up to the Ash Hotels name. Our room was right above the karaoke bar which is not soundproofed at all, both nights we were kept awake by singing, whooping, and shouting until late. The room itself is poorly designed with furniture that seems designed to hit your ankles on, no long mirror, bad lighting, tiny shower that let water out into the whole bathroom. Our room was not cleaned despite us staying 2 nights. The hot water did not work, had to have cold showers. Room decor is dingy and dark. Some of the staff was moody and not overly welcoming. I would not recommend this hotel at all.

Location was good and the old building is charming at first. $500 for one night (my wedding night) got me an elevator I couldn’t use while moving luggage at the same time, and a bathroom so small I barely fit in the stall shower. It was hard to keep water from just spraying everywhere the curtain didn’t even reach the floor. I’m also pretty sure the hotel has some kind of dark energy - vibes we’re way off. You also clearly hear the street outside. I booked a suite - there’s no excuse for that bathroom. Even if the building is historic. It’s not 1026 anymore and people’s needs changed.

Room was quaint and quiet. Really no amenities to speak of. No water or coffee in lounge (cafe opened late). $42 for on site but parking with unhelpful options from front staff.

Weird choice of furniture for the room and the shower had a bizarre design

Bars closed most days, no breakfast, rooms are tiny and air-conditioning is noisy. Moved rooms 3 times. No cupboards, wardrobes or chest of drawers in any of the rooms. Staff are untrained, all are teenagers with no clue. Every time i asjed for the car park moneyboff voucher they looked at me clueless. I had to point which pile the forms were in. Bathroom windows face opposite rooms bedrooms so they can look right in on you whilst you're sat on the toilet. Absolute dive of a hotel. I wish I could have changed hotels. Other than that, great!

Rooms were smaller than I expected, and there was no refrigerator.

It was a very basic clean hotel. I was a bit surprised to see bunk beds in the room. I was convenient to the convention center. If you want a place just to sleep it is a good pick.

The reception desk agent Isaiah was perfect for the two nights I was there he saw to it that I had everything I needed. He was highly engaging and uber professional.

Stayed for a work business trip. Excellent clean and tidy rooms. Aircon and tv were wonderful. Lack of a bin was mildly annoying and no safe neither in the room nor in the reception was also a bit poor. Other than that it was a great hotel in a great area. Would definitely return

Very good

Very nice location smack in the restaurant and bar area. Interesting design and retro decor. Parking is easy but not cheap. Rooms are small but nice. Elevator takes some getting used to.

We love the esthetic of the hotel

This was our first time staying here, but it won’t be our last. Saliou, at the front desk, was so friendly and professional, and we appreciate his warm welcome. The room was immaculate, and the location of this hotel is excellent!