Best Western Plus Provo University Inn

This hotel is super convenient to BYU Provo campus making it attractive for visiting BYU without a car. Attached to the hotel is a super good indian restaurant - best indian food of almost all places I have been and the owner is a regular worker on the floor and know how to cook the dishes. Very nice guy. The front desk staff is exeptionally friendly and helpful and available. The room is very spcious and bed very comfortable. Good size tv but seemed to be no premium channels. Breakfast was very consistent and good. Golden waffles, eggs (scrambled and omlets alternat days) , bacon, sausage, and usually a potato dish. Cereal, bread (toast too) and very unsatisfying bagels (just like a piece of bread, not a true bagel) and muffins and a nice single kind fille pastry. Bathroom spacious and clean and shower nice. Only draw back is very tiny sink area, but it is outside the toilet/shower/tub area. Fridge but no microwave. Hanging clothes closet with ironing board and iron, Stayed a week this year a well as a week last year. Considerably cheaper than adjacent major brand hotel. I will go back when we are in Provo again. Didn't use pool but it was there though hot tub had sign saying it was out of order.

Will think twice about going there again.

Hotel has improved immensely over our last year's stay for BYU Education Week. The location is fantastic in proximity to the BYU campus and therefore is the reason for us choosing Best Western. The cleanliness of the facility and

This hotel is a great place which is close to BYU campus. The room was clean and the beds nice. We were at the far north of the property which gave us a little noise from the traffic but other than that it was surprisingly noisy. One warning is that they only clean the room if you hang out your tag asking for it. We didn't know that until we asked how to get the room cleaned and trash emptied. Since thy only provide the small shampoo and conditioner bottles, that can be a problem if you use those. The staff, though, were very friendly and helpful. This will be on our place to stay when we come back to the area.

We stay at this location several times a year. The breakfast staff are always super polite and maintain everything very well. In this visit however our shower didn’t work. Water came out but wouldn’t come out of the shower head. When I called the front desk they informed me that maintenance had left for the day and the hotel was sold out. So there was nothing we could do. The manager was called and we were told we could receive a 25% refund but there was no way we could take a shower. The bathtub flooring wasn’t clean enough for us to try and take a bath. Very unfortunate.

Very clean, friendly staff and great breakfast options. The bed was super comfy and the room was very spacious.

Rooms were clean, staff was good wish we could have stayed longer

Staff members were polite and knowledgeable. Room was clean and quiet. Breakfast bar was great with good selection and well stocked.

Great location, nice clean hotel, friendly staff.

Great place. Everything is good.

My stay was good.

Room size and the bad Noise from air-conditioning and missing my t-shirt. Someone just took it and nobody in the reception could say anything.

Location and clean Blinds /drapes could use updating

Pleasant

Very good

Cleanliness, peacefulness and complimentary breakfast

The night front desk clerk was not helpful at all. The day shift were very helpful.

It was nice, clean, quiet

Great stay! No problems at all.

In good area. The staff was very helpful and friendly. The included breakfast was great. The room was very dirty and in need of repair. Our bedroom also had mold. The pool area was dirty also and smelled too strong of chlorine. The ground was also dirty and not well ventilated.