Members-only rates
3.9 / 5 Great

Heartland Hotel Queenstown

Heartland Hotel Queenstown
Heartland Hotel Queenstown – Queenstown, CA
Heartland Hotel Queenstown – Queenstown, CA
Check in 2:00 PM
Check out 10:00 AM

About Heartland Hotel Queenstown

Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Peaks Restaurant & Bar is open daily, for breakfast, dinner and all-day dining.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Breakfast available
  • Business center
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Spa / sauna
  • Family friendly
  • Smoke-free property
  • Air conditioning
  • In-room safe

Reviews

3.9 / 5
Great 4101 reviews
  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Close to city centre and nice amenities

  • Engine customer Aug 2026

    Value for money. Great views from the first floor lakeside room. Location is perfect, 10 minute walk from anything you need.

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    The location is outstanding and walkable distance to everything in town. When we arrived after 2pm our room still wasn’t ready and we had a reservation at 3pm in town so we were a wee bit rushed to get ready as we had to wait for room to be ready due to short staff.

  • Engine customer Aug 2026

    The room was well equiped. Towels, iron, hair dryer even a shower cap. Plenty of pillows, double beds and spacious. Heated towel rails were nice too. Daily housekeeping was also great. Location from the lake, restaurants, bus stops was great. It was easy to checkout as well, I just called the reception to inform them I was leaving and that the keys were left in the room. Room ( room 122) was 2 floors below ground level from reception. There was no elevator. I asked for a room closer to ground level but was told they were fully booked. Yet for my 2 nights there, the sign outside the property indicated that there was vacancy. This will be challenging for those with mobility issues or have plenty of luggage The room had poor noise insulation, traffic noises from the street, people on the corridors and neighbours. Water drainage noises from the bathroom went on all night. The water pressure in the bathroom was ok but a little weak at times. The mattress next to the bathroom smelt of kerosene/ insecticide.

  • Engine customer Aug 2026

    Very good

  • Engine customer Aug 2026

    Location was great, stayed in a lovely chalet style room which was lovely. Very clean and tidy, lots of space and good value for money. It was a little bit noisy backing onto busy Stanley Street. Drinks in bar were quite expensive.

  • Engine customer Aug 2026

    Stunning view, nice room set up, comfortable and quiet beds, easy access to town.

  • Engine customer Aug 2026

    Very good

  • Engine customer Aug 2026

    Great location, lovely staff, lovely room

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Very good

  • Engine customer Aug 2026

    Decent location Lack of Parking

  • Engine customer Aug 2026

    The view, the beds, the space, the architecture

  • Engine customer Aug 2026

    Such cozy rooms very close to the lake and Queenstown eateries etc. Comfy beds and a lovely view through the trees to the lake: loved the Swiss chalet feel, and special mention for the delicious and accommodating room service and lovely staff. Tiny gripe is that the blinds in the kitchenette area don’t block light very well.

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    The room was very clean. Great location. Friendly, helpful staff. Great breakfast. Not sure, maybe bed could be comfier. Bit expensive.

  • Engine customer Aug 2026

    Great location. Close to shops, restaurant and city centre. Great view of the lake. Room was sufficient and comfortable

  • Engine customer Aug 2026

    Spacious comfy room overlooking the lake that had everything we needed! The bedroom and bathroom were clean, there is free parking within the complex and location is within a 5 minute walk to town/shuttle busses for onsen or snow

Frequently asked questions about Heartland Hotel Queenstown

Does Heartland Hotel Queenstown have free Wi-Fi?
Yes, Heartland Hotel Queenstown offers free Wi-Fi for all guests.
Does Heartland Hotel Queenstown offer parking?
Yes, Heartland Hotel Queenstown offers free parking on-site.
Does Heartland Hotel Queenstown have meeting spaces, conference centers, or conference rooms?
Yes. Heartland Hotel Queenstown offers meeting spaces for business and group use.
Does Heartland Hotel Queenstown have a fitness center?
Yes, Heartland Hotel Queenstown features an on-site fitness center for guests. Additional wellness amenities include spa, sauna.
Where is Heartland Hotel Queenstown located, and how walkable is the area?
Heartland Hotel Queenstown is located at 27 Stanley Street, Queenstown, CA 9348. With a Walk Score of 87, the area is rated Very Walkable. Most errands can be completed on foot, with public transit and rideshare easily accessible.

Why no public rates?

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