Sheraton Raleigh Hotel

The room was okay. I was on the 16th floor. The AC didn’t really blow cool air. I put the AC on 64 because it was so hot and when I woke the next morning, it still was not 64. The shower was outdated. I expected the shower to belong to a lower level chain. The tv in the room would randomly cut off. There also was not wifi. I do not fault staff for the lack of wifi. I do not fault staff for *any* of the issues I experienced because it is the owner who needs to perform renovations and maintenance on AC.

there was also a pride parade, which in itself is great but the stage where the band & djs were located was right outside the hotel, my windows vibrating until 10pm!!! disappointed is an understatement!!!

It was great location and friendly.

This is my second time staying at Sheraton,. It’s great hotel but when I went this time, the AC was broken. I went out thinking the temperature would go down in my room but came back to it being just as hot. Upon calling, I was told it was broken throughout the hotel apparently. They told me my stay would be comped but have not received any emails or money back.

Staff was very friendly and helpful and the room was nice and clean. Only disappointment was that the bar in the lobby wasn’t in service.

Room was nice as expected at a top hotel , So i was very surprised that there was no free coffee in the lobby and the coffee makers in the room kept malfunctioning?????

The coffee maker and the coffee pods didn’t actually fit each other and the room wouldn’t get cool. Otherwise it’s a great hotel.

Very clean room only complaint there was no microwave in the room that’s what I’m use to. Staff very helpful. Didn’t like parking so well. When we arrived we took our luggage to the room maybe 10 minutes came back out to sight see having to pay a 8 fee regardless how long you were parked.

Clean well maintained with very good staff. Would use again if traveling through that area.

Great stop for an overnight stay while traveling south.

The room we were in, 1401, had no air conditioning. The hotel was completely booked because of the hurricanes parade and there were no rooms we could move to. The staff was less than helpful and we ended up checking out a night early because of no ac. Will never stay here again. Absolutely, terrible.

Nice location My air wasn’t working that well. Room was hot

Cockroaches everywhere. Air conditioning didn’t work. Nightmare of a stay.

It's an old facility and in need of improvements. The elevator was slow and a bit spotty. The escalators were not operating part of the time. The AC in my room wasn't working as well as the AC in the hallways. The staff was polite and tried their best. Bottom line is for the rates they charge the hotel is not worth the expense.

The elevators need WD-40. My room was right next to them and every time a door opened I could hear the squeak from my room. Forced me to use ear plugs at night.

The location I paid over 200 dollars to stay at this hotel that you have to pay for breakfast no microwave the TV barely worked small beds not to mention even a pool. Never again! I paid 180 at Hampton inn suites for a bigger bed a pool microwave and a good ass breakfast for FREE. The only reason I choose this hotel is bc my daughter is graduating at the convention center. One more thing the parking you have to pay to stay at a hotel that’s supposed to be a fancy hotel.

parking

The stay was great loved everything about it.

Easy check in and parking. Nice lobby area to meet friends. rooms seem a little dated. Bathroom tub and sink were stopped up and could have used an upgrade.

Staff was amazing. Only down side was the room was very dated. Mold painted over in the bathroom, hole in the ceiling. Needs an update badly. Didn't complain because it was midnight when we settled in our room and was just ready for a bed.