Whitney Peak Hotel Reno, Tapestry Collection by Hilton

We felt very much welcomed and at home.

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Comfortable rooms, and kind and attentive staff

Exceptional

Good location and fun activities. Great amenities. Clean and comfortable plus wonderful views from the room. Free parking and EV charging was an added bonus.

Great big room , clean !

I like the stay and atmosphere . Valet parking was so nice and professional. Food was good..

The water in the hall way The room had wet carpet didn’t notice until we unpacked and took our shoes off the bath tub was like stepping up on to a curb when you flush the toilet the water gets all over the seat the parking was across the street and they charge for parking. But the staff where great

Good

Great room, great price, great location. I only stayed one night but would love to come back. The parking is off-site and I had to pay for a parking pass but it was inexpensive. The room was clean and quiet, the view onto the street was great especially at night.

Nice hotel in a great downtown location. The systems were down the day I arrived, so check in took longer than it should have. The rooms are nice. The only not so nice experience was the staff. I’ve stayed at WP many times, and the staff have always been very friendly. Not this time. No acknowledgments or smiles. I came in late at night twice and there were two staff persons talking at the counter. They never looked in my direction. The valet guys seemed like they were mad at the world and did the bare minimum with scowls on their faces. That will be my last stay at WP.

Very good

Check-in was an absolute breeze with super friendly staff. The rooms are bigger than we anticipated, and the central location is nice. This place is VERY dog friendly with treats at the front desk and a small dog park outside of the main entrance. There is no room service, so we grabbed a delicious breakfast to-go from the restaurant attached to the lobby. The breakfast burrito and breakfast sandwich were great.

Very nice hotel right in the heart of downtown Reno. Conveniently located and very clean. The rooms were big and plenty of room to move around. The beds were very comfortable with nice blackout curtains for the morning light. Staff was very helpful for small items needed such as band aids and spoons. I highly recommend this hotel for a nice getaway from home that won’t have you missing your own bed very much.

It was great Nothing

It was a nice hotel and very friendly staff

Terrible staff, exceptionally unaware of the customers they are meant to support. Would never stay here again.

Restaurant was also good and staff was wonderful.

Staff was rude and the supervisor is of no help.

If I had to pick a hotel I would not stay at this one again