Plaza Resort Club

Did not stay!! Counter staff was no help! Got there at 6pm and had kids ready to jump in the pool after a 4 hr drive and it was closed and then was told the garage parking would be closed at 8 pm. Decided not to stay and once I said that to the lady at the counter she told me good luck in finding a new hotel. I was able to get a room somewhere else. Never planning a stay here.

Great and spacious rooms

This hotel was centrally located in Downtown Reno. Walking distance to many restaurants. It was unfortunate the swimming pool was out of commission while our stay but not their fault. The bar was a nice added attraction with very helpful and friendly bar tenders.

The front desk man Mike is just the kindest person and so friendly. We are from Fallon and he got to talking about Fallon with us. Laurie at the bar was fantastic and she stayed open longer because we were all having a fantastic time. We will 100% be back for another staycation in the future.

Shower handle wouldn't stay in position,bathroom door wouldn't stay open, fan in bathroom didnt really work.

Stayed for one night between airport and a stay in Tahoe. The hotel was fine. Reno is not the greatest town. I would not wonder around at night although the hotel itself was fine. Not happy with the hotel policy on using facilities before check in. My adult son was arriving ahead of us. There was no room available since it was ahead of check in time which was fine. However, they would not allow him access before the rooms was ready to use the facilities (pool, gym etc.) saying it was hotel policy. First time ever traveling that I encountered a hotel that would not allow you to sit by the pool for a couple of hours before your room was ready. Although the hotel was fine for a one night stay, I would not come back.

Love this property always great

Favorite hotel in Reno

This is a charming hotel in an excellent location. All of downtown Reno and the riverside walk is in the area. The hotel was clean and everyone was friendly. I recommend a drink at Thirsty's on the 7th floor.

Right in downtown Reno. Walking distance to several casinos, numerous restaurants, and the river park. Outside music in the afternoon/evening was a bonus.

Awesome place - we will be back

* There is no front desk person after 12am (I think) until 7am. They allow after hours check in but im not sure of the process. * In other reviews I saw parking was an issue. I had no problem with it. There is plenty of room in the garage *there is an extra $25 deposit for a gate opener, it isnt nessassary if you dont need to leave overnight. The deposit is returned at check out. *The rooms are HUGE. Clean and had everything we needed. My only *Negative* experience: They charge a $50 PER NIGHT deposit. Not per booking. So if you book a 8 night stay they will expect a $400 deposit. Yes, its returned at check out (or how ever long your bank processing is) this is EXCESSIVE in my opinion. There is no restaurant or room service, or any accommodation that would be charged to your room, and I absolutely expected a deposit (just about every room in Reno will have one) but the daily deposit is extreme. It is something I did not budget for and it changed alot for our trip. All in all we loved the hotel and the staff. A from us.

This property has a 1950s feel to it. Not a corporate hotel vibe. My room had an excellent view of downtown Reno.

Extraordinary value for the money. It’s a bit dated but in a cozy sort of way. Very Old Reno. Great location. Right on the river walk. Parking garage is locked at night so it’s very secure. 10/10.

The hotel itself is incredibly charming. I felt like a

Staff was wonderful! Room decorated beautifully!

We booked this hotel as it had an indoor pool. I messaged the hotel the day of our arrival to say we'd be arriving late so please hold our room. I feel at this time they could mention the pool was out of order for a few days. I checked in earlier than we had originally planned and even asked what the pool hours were. I was told the hours and nothing about the pool closure. We came back from a softball tourney, donned our suits, and headed to the pool. Sign on the door: Closed for Maintenance. I asked an employee and was told it was closed the day before and would be closed for our stay. I understand pools need maintenance and things happen. I just felt it could have been menioned at some point so we could make other arrangements. Otherwise we do like staying at this hotel. This is our only issue we have had with them.

There is also a Speakeasy on the 7th floor. Hidden gem for sure. The rooms are spacious and have a different vibe than a standard hotel.

Great staff. The only blemish I noticed was a 2nd floor trash can that was overflowing for at least 3 consecutive days. Otherwise everything else looked good. My room was spacious & very comfortable. The 18th floor is quiet.

The only reason we couldn't give 5 stars is the unfortunate street noise and literal hooting and hollering outside that continued late into the night. I've never heard so many revving engines and motorcycles my entire life and nobody wants to hear people hollering like they're at a concert when trying to sleep. I actually had to play white noise off YouTube to drown it all out and get some sleep. I probably won't return unless I can get a room that doesn't face the front street.