Baymont by Wyndham Rochester Mayo Clinic Area

Clean room, clean space

Very accommodating

Smelled

The location was great for us. The bed was comfortable. This place needs an overhaul! Everything in the room was either old, in need of repair, in need of paint or just falling apart. The halls smelled, the painted walls were "touched up" in several places and the paint didn't even match. The walls really need repair, especially above the heat register along the floor. The curtains were so full of holes the light from outside shined through and lightened up the room in the night. The AC unit turned on and off all night long and then we had guests above us (when we specifically asked for a quiet room) that we heard walking around because the floors squeak. There were only a few breakfast items, sausage and biscuits, waffles and cereal. There was no fruit available, or eggs, bacon or rolls, etc. I get that it was a "continental breakfast" but a few pieces of fruit or rolls would have been nice. The parking lot/outside grounds are in need of repair also. The pictures attached don't come close to what we saw. We stayed here two years ago and it was just as bad. We thought maybe they would have cleaned thing us and done some repairs in the last two years, but no. The location was perfect for us, that's the only reason we stayed. We will not be back.

Polite decent price

Price and what we were looking for was included How uncomfortable the bed was, and house keeping never came we had to tell the night staff we needed towels

Good

Breakfast was alright. Good parking. Shuttle service to Mayo. Room smelled. My room was by level two door to hallway ( noisy)

Price Pool broke smoke detector beeped all the time place was very dirty breakfast was hardly anything

Rooms were nice. Proximity to the Mayo Civic Center. Staff was attentive.

The room had very few lights and was very small. The outlets on the lamp in the center of the two beds did not work. There was also a faint aroma of smoke. The staff was very friendly and helpful, however.

We had a longer stay of 2 weeks. Due to Mayo Clinic appointments for my wife. Checkin was fine. Lobby was nice, however when I located my room it was downstairs in the basement level. The room was not what showed on my reservation. It was a king room but didn't have a balcony, which what I thought I had selected on Hotels.com. The confirmation email showed a balcony room. Very misleading. However there was no way to change the reservation without paying extra. I already paid a lot. The room was beat up very shabby paint job. The window was cracked and had spider webs all over with spiders. The bathtub/shower would back up with water which had disgusting hair clog that came out of the drain, which wasn't any of myself or my wife's hair. They did have a maintenance de-clog the drain, but still backed up with water every time we showered. The only positive is hot coffee when ever you want. The hallways reeked of marijuana. The side entrance to get in with your room key didn't work so anyone could just come and go, serious security problem there. So instead of relaxing in our room after long days of testing at Mayo Clinic we spent it out and only slept there. Very disappointed I have never experienced this type of false advertising and misleading information.

Only thing positive was the desk worker Dara that said we would get our money back when we decided to not stay. There was black mold on the mattress & smelled horrible. Place is a disaster.

Floor two smells of body odor and stale air. Thankfully upgraded to a different floor Plumbing on sink needed tightening. No protein at breakfast.

Invasion of privacy

Location

Ill be back

Clean friendly staff and convenient to hey 14 and the Mayo Clinic.

Hotel is nonsmoking. But they need to be better about vacuuming and checking the bedding. One of the quilts had a blood stain on it, and there were things from previous guests’ stays under the beds.

It wasn’t a very nice room