Extended Stay America Suites Rochester North

Loved having a kitchenette. Room was spacious. Had a bit of a musty smell. Staff was very helpful.

I was disappointed with the $25 per night pet fee, as i felt this was too expensive and the breakfast was not too great.

Breakfast was very limited (coffee, oatmeal, and packaged pastries). Staff were not very present and the staff that checked us in seemed bothered we were there.

Pitiful Muffins could have been better. Blueberries inside were dried up and hard

Would like coffee machine in room.

Clean, comfortable and easy checkin

I was only staying in Rochester one night, so I didn't need much. The room was clean with plenty of room for one person to spread out and be comfortable. The hot water was plentiful, and the shower had nice water pressure. Even if I had to stay in the area longer, I would recommend staying here. This is personal preference, but I found the beds to be a bit on the hard side and for their grab and go breakfast, I wish there was some kind of fruit available. A few bananas, apples or oranges would qualify for grab and go and be a welcome addition to the muffins and breakfast bars they offer.

Convenient location to get where you need to go. The property needs some serious deep cleaning. The floors of the room we had were absolutely filthy (wiped a dry paper towel across the floor and it was practically black), the beds are hard as a rock, and the floor in our room was horribly warped/unlevel and the chairs and table that had wheels constantly rolled across it. Any suites we’ve booked elsewhere were stocked with dishes/pans/etc, you have to request what you’d like from the front desk. The “breakfast included” is granola bars, muffins, and coffee for the most part. There were a handful of people that were just hanging around the hotel day and night that also made us uncomfortable. We ended up taking the loss on $ and checked out a day early because of how gross and uncomfortable the room was.

Staff was nice. Room was mediocre at best. Stove in kitchenette rusted and unusable. Utensils for cooking had to be purchased (not just in room as advertised). Breakfast was almost nonexistent.

No ice machine and breakfast was just oatmeal and muffins. Will not be back!

The hallway was filthy

Continental breakfast

Project manager information on Expedia states pets stay free, but was charged $25 fee

It was a relaxing stay..n the staff at nite was excellent verses the afternoon but yes enjoyed my stay n would stay there again

I have nothing negative to say about this property.

We stayed 3 nights. The hall carpet looked like it hadn't been vacuumed in a long time and wasn't vacuumed while we were there. That was gross.

Nutri grain bars and muffins oh boy

They are always trying to improve their facility by doing more modern updates. They are currently remodeling all their rooms.

The staff was amazing

The staff is absolutely amazing