c-hotels Club House Roma

Everything about my stay was excellent. I checked in on 26 June, originally planning to check out on 27 June, but I decided to extend my stay because of work—and also because I enjoyed the hotel so much. I have traveled to more than 30 countries for both business and personal trips, and I can honestly say that this is one of the most comfortable hotels I have ever stayed in. I would especially like to thank the young gentlemen at the front desk—I believe one of them was named Pietro. When I needed to extend my stay, they immediately arranged a new room for me, which was available as early as 12:00 pm. They also clearly explained the late check-out policy and pricing, and handled everything quickly, professionally, and effortlessly. Their service was outstanding and made my stay even more enjoyable. The only disappointing part of my experience occurred during my 29 June check-out. The cleaning staff assigned to Room 237 repeatedly knocked on my door from around 12:00 pm onward, even though my late check-out had already been approved and I was attending an online business meeting. When I eventually spoke with her—even simply to thank her—she appeared visibly irritated and continued muttering in Italian in an unfriendly manner, which made the interaction quite uncomfortable. I sincerely hope this issue can be addressed, because it would be a real shame for such an isolated incident to overshadow what was otherwise an exceptional stay. Every other aspect of the hotel—from the front desk to the overall comfort and service—was truly outstanding. I would gladly stay here again and would happily recommend this hotel to anyone visiting Rome.

Nothing. I would strongly advise people to stay away from this hotel. The property had several issues, and the staff never responded to my messages. The lack of communication and poor service made for a very disappointing and frustrating experience. Avoid this hotel . I did not like anything about this property. The place was poorly maintained, there were several issues with the facilities, and the overall condition did not match expectations. Communication was extremely poor, as the staff never responded to my messages or provided support when needed. The lack of professionalism, poor service, and disappointing experience make it difficult to recommend this hotel. I strongly advise others to stay away from this property.

Staff was amazing, room exceeded all expectations of our reservation type. It's rare everything is better than the description or photos. We checked in late at night due to a cancelled flight and were met with a warm welcome in our room--a note, T.V. and lights on, complimentary snacks. They also accommodated our dog with no issue when I mistakenly omitted her in the reservation. Breakfast is always great at C-hotel locations and they make time for special touches all over the hotel. I hope the hotel treats their staff as well as the staff treats the clients :) Later check-out was not communicated to the cleaning staff properly so our maid walked in randomly despite front desk having verified our late check out was ok twice. Otherwise, I would say the main area carpets need to be deep cleaned. For such a nice and clean property otherwise, with great staff, service and amenities (I will surely be back and recommend to everyone) the hallway carpets look run-down and ratty.

Nothing

The staff was so kind, the receptionists and the lady in the breakfast ? they even made me a present the last day Nothing, all perfect

Nothing to say here

Everything was fine!

The mini bar bridge had no space to store personal items.

Good breakfast, large room, wifi free access

It was a great experience. Also thanks for gifts that you left in our room.

The staff were very nice and helpful. The breakfast had excellent variety and quality. From the outside it might look like a regular apartment building, but it really exceeded my expectations. In terms of location, it’s close to both the bus stop and the metro. Overall, although it’s near the Vatican, it’s a bit far from the city center—but in return you’ll be away from the crowds and noise of the downtown area. And at the end, thanks for the gift?? Everything was good

nothing

There were no tea coffee facilities in the room. Also since we were last there they no longer include breakfast with the room. It is now a separate price.

I really liked the hotel. The staff is really excellent (polite, helpful, and knowledgeable). It was quiet and in a great location. It is close to transit stations (walking distance 2-5 minutes). It is close to really good restaurants (walking distance 2-7 minutes). It is close to a local grocery store and pharmacy (walking distance 5-7 minutes). It is a convenience store less than 3minutes away (walking distance). The breakfast was excellent and the bar serves great drinks. Great ambiance! There was a slight misunderstanding after booking but they corrected the issue by the time I arrived. They were extremely helpful with everything. I really appreciated that.

Nothing

It was a 6-minute walk to the metro. Our room had a balcony and a window, but unfortunately, the door to access the balcony was missing, which was really a shame. The space was enough to place two chairs and a table, but they hadn’t done that.

Noisy AC condition, basic breakfast, over price, far fram city center, cleaning lady enter room without nocking door! Very small room. Smeely toilet and sometime smok smell penetrating from other room into ours

I loved this hotel!! My single room was very small with a twin bed, small balcony, and a good bathroom. It was adequate and perfect. The breakfast (not included 15 euros/day) had a great selection and the best croissants I had in all of Italy. The front desk staff were responsive and lovely. The location was great: nice neighborhood away from the Rome crowds and craziness. Easy walk to a metro station and 3 stops to the Vatican. Price was incredibly reasonable for Rome. It was perfect— would recommend it without hesitation. A reading lamp by the bed would be a good addition.

No mirror in the room , the size of the room

Wonderful hotel with excellent service, spotless cleanliness, and outstanding breakfasts. The staff is extremely welcoming and truly first-class. This was our second stay at C Club House Hotel, and definitely not the last! Many thanks to the whole team for making it perfect!