Cervia - The Hostel

Room was clean and comfortable, shower was working properly and the location was very good

Clean and nice stuff

The staff were amazing - kind and helpful. They were able to book us last minute when we needed to stay another night. We also enjoyed the breakfast accessibility and the latte made by the staff members. The room was small and the furniture very outdated. That would have been fine, but the bathroom was so tiny that it was nearly impossible to take a shower.

The location was perfect and staff was so helpful l. We enjoyed our stay, overall our experience was great! We definitely recommend Hotel Cervia for Rome stay.

Very good

Good

the property was unclean and the beds weren’t made when we got there. we had someone else towel and had no toilet roll. the hotel and room smelt of cigarettes and sewage.

Staff was friendly, especially the Iranian guy

Superb

Superb

We got to check-in early, our room was ready for us from beforehand. We were denied late check-out.

Exceptional

Very good

Nothing! The fact the room looks nothing like the photos on Bookings.com. The "hotel" is an old hostel or boarding house and the room we had was nothing like the photos. The hotel does not have a lift so requested a room on the 1st floor to save having to carry 3 suitcases up more flight of stairs. We were given the option to view 3 rooms for size & convenience. We ended up in 3 bed room for size but had to carry the bags to 2nd floor. We then had to go & ask for toilet paper...then towels...then the wifi password. This was all after a long day traveling & sightseeing before we checked in. The shower was a broom closet....the shower curtain stuck to yo & the tap handle stuck in your back! The shower was hot & pressure was good...the only thing going for it. The toilet was ridiculous....your knees hut the wall in front when you sat down. To use the toilet you had to turn side on to use it. The noise at night from the hostel/bar around the corner was still going strong at 1am with music & girls screaming & yelling out!! So based on this experience I would recommend noone stay here unless there were no other rooms left in Rome. We are travelling for a month in Europe with nearly all being 3-4 star....this hotel was less than 1 star. Very disappointed for the money we spent.. Bookings.com should review this hotel & delete it from their site!

Location It was dirty and uncomfortable. There even weren’t any shampoo left for us, towels were dirty, bathroom was disgusting. In description there was written that in the room they have double bed, but in fact it was two beds, that was very uncomfortable. Moreover I have left my earnings in the room, nobody told me that some cleaning staff will come to our room, that’s why I left my things in the room. When I came back the room I couldn’t find my earrings, that were very expensive and dear to me, reception couldn’t help me with this awful situation. Also I would like to express our dissatisfaction about the air-conditioner. The receptionist told us that they won’t turn it on for us because it isn’t hot for them. So what? It was hot for us and we are clients and came here to have some rest, however they did everything to ruin our holidays. Never come back there!

The service was friendly and helpful also they were taking care of a room by changing bedclothes and towels. The walls were thin and because of that I can hear things from other rooms. The shower leaked from time to time. Although the hotel is situated near to the touristic places the neighbourhood isn't very pleasant - you have to be aware of the fact that you might meet some scums.

The facility location is close to many things you will need while traveling. staff are friendly and helpful. Inadequate place to stay with family. There is no refrigerator in the room. It's incredibly noisy outside at night. It may be suitable for young travelers.

Good

Really simple accommodation, but perfect location, and very helpful staff. The rooms are clean, the cleaner guy is also super friendly.

Good