Hotel d'Inghilterra Roma - Starhotels Collezione

Breakfast excellent, location very central, staff very good Everything went well except for a minor situation with my luggage

The location of the hotel is great, and the staff's attitude is very good! However, I hope that the following points can be addressed with honesty and respect for the customers. The room I booked is 27 square meters and fully paid in advance! However, when I checked in, the receptionist kept telling me that because the hotel was fully booked, he had upgraded me to a room with a small living room. We were grateful but insisted that we needed a room with a bathtub. When we happily arrived at the room, there was no bathtub, so we immediately requested a room change! I returned to the front desk and told him that I needed a room with a bathtub, and I was very firm about it. The gentleman told me, "Is a shower not okay? I’ve already upgraded you!" (His so-called upgrade was smaller than the room I originally booked with a bathtub.) I was unhappy and showed him my booking information! I booked a 27-square-meter room with a bathtub, and I had already paid; why should full booking affect me? I occupied the front desk for 10 minutes while he kept telling me it was fully booked! But I was persistent! Eventually, a lady took over, and I showed her my booking! She said, "Yes, you booked a 27-square-meter room," and then I stood there for another 15 minutes before she finally said there was a room available, after which I waited another 15 minutes for them to check everything! The whole process wasted me nearly 45 minutes! At checkout, I was asked to pay the city tax, which is reasonable, but there was an additional charge of 22%! I confirmed with the front desk what this charge was for, and I said I didn't use the minibar or room service. The front desk told me that was a tip for all the hotel staff! First of all, we already gave tips when the hotel staff brought our luggage, so charging again is inappropriate, but it should be respectful of the guests, as tourists should decide how much to give! It’s not that you printed the bill and when the customer questioned it, the front desk said, "You can refuse to give a tip, and I will remove it right now." How do you expect customers to respond?

They are very friendly and accommodating The rooms we too small

A truly outstanding stay at Hotel d’Inghilterra. The location is simply perfect: right in the heart of Rome, within walking distance of everything, yet remarkably quiet and peaceful, ideal for those seeking tranquility without giving up a central setting. The hotel preserves an authentic historic charm, enhanced by fresh and beautifully renovated interiors that combine elegance, modern comfort, and respect for tradition. A sense of class is present in every detail. Special praise goes to the staff, always gracious, attentive, and professional, with the rare ability to make guests feel genuinely welcomed. The on site restaurant is excellent, and the rooftop garden bar is especially charming, a perfect place to relax in a unique atmosphere after a day in Rome. A first class property that brings together history, style, and true hospitality. nothing

The staff is amazing and very professional. There's a concierge to help with visits, reservations to restaurants etc.

Beautiful hotel and very friendly attentive staff.

Room slightly on the small side

Excellent location. Staff was amazing. We were there with our 2 year old and they accommodated us perfectly. We will stay here when in Rome

Quick trip but had a chance to visit our favorite bar in the hotel. Our 20 hour stay was perfect. Very friendly staff

Everything

elegant interior, center location. room upgrade was appreciated restaurant service a bit sketchy, breakfast selection could be wider. room bathtub requires caution to get out from

The location is fantastic—close to the Spanish steps so it is convenient to get to attractions and amazing shopping, but also tucked away so it is quiet. The rooftop terrace was AMAZING and only wish we didn’t just discover it on the last night Nothing. It was great!

This an 80-rooms boutique hotel located in 3 blocks from Spanish Steps. It's super clean, modern and well equipped rooms, and well decorated lobby. The restaurant is good too. Highly recommended! Price per night

I liked the location near hermès and all luxury brands The decorations returned me decades back it was a piece of art The stuff are so friendly and concerned the concierge was perfect and fast They refund my wrong booking with a big smile ❤️ They gave me an upgrade for the room They put a welcome chocolate for me Ask for room 218 it was great They didnt put a dental care in the bathroom which is strange for a 5 star hotel I didnt like the food the breakfast was so limit and i didnt like the egg i ordered or the pasta or the soup all not good

Perfect location & amazing staff.

Superb

Pleasant

Everything N/A

Exceptional

Breakfast was delicious and the location of the hotel unbeatable! Lovely staff and breakfast