HOTEL VENETO PLAZA

Friendly staff. Great location. Staff were very friendly and helpful. Allowed us to change rooms. But the hotel needs maintenance and management action. Issues included: * Broken door handle to enter the room * Air conditioning leaking fluid and noisy in Junior Suite * Chef did not arrive for work one day - so no breakfast (which was paid and included in room fee) * Other days there was no coffee and no bacon despite being on the menu * No bulb in one bedside light * Broken set in hallway guest bathroom.

Everything

Very convenient located hotel, great size rooms

Exceptional

Beautiful new boutique hotel that has very comfortable beds! The room is huge with the bathroom having double vanities and a shower and separate tub! Not too far from Trevi fountain. We didn’t have the breakfast as it wasn’t included in our package, so can’t speak to that. But would highly recommend!

The entire experience was wonderful. The staff were genuinely kind and the hotel itself was beautiful. It was a special night for us, and everything, from the room to the ambiance, helped make it unforgettable. The location was ideal, close to the Spanish Steps and Villa Borghese, yet quiet and calm. Nothing stood out. It was exactly what we hoped for.

The rooms are clean. This is not a 5 star hotel. The lobby is tiny and looks like a 3 star hotel. Very disappointing for the exorbitant price I paid.

The breakfast really good. Location good Very abrupt lady on our check in. Kept asking for documents to prove we had paid. Bedroom really hot. Couldn’t open as window as our room was on the street level. And no A/C. Room clean and tidy.Refuse bins were not collected from previous clients.

this hotel is never to be 5 stars iwas deceived by booking. com the breakfast was very poor menu i assked for black tea and croissanrt but they told for 2 days it is finished no manger found to complain

The room was really big. I checked in around midnight, the check in was taking way too long. And the person was writing down my creditcard info on a paper, very strange.

We had a wonderful stay at this five-star hotel and would like to sincerely thank the staff for their excellent service. The breakfast was fantastic, with a wide variety of fresh and delicious options. The staff was always friendly, professional, and attentive, which made our experience truly enjoyable. However, we were disappointed with the half-board dinner. Surprisingly, we were not allowed to choose freely from the menu because there was no chef until the last day of our stay. Additionally, the restaurant was closed on Monday, which was not communicated in advance. This was frustrating, especially for our children, who were unable to eat what they wanted.

Very good

Exceptional

Very good

Nothing ! The view from the windows was terrible, facing a rooftop filled with debris and a wall of the neighboring building just 3 meters away. On Booking.com, the room size was listed as 33 m², but in reality, it was around 20 m²- the corridors and bathroom, and 12 m2 small uncomfortable bedroom. The hotel missing a SPA area or gym area despite presenting itself as a 5-star structure.

The room was large and comfortable The staff was wonderful helpful Non

Only the location. No lobby, elevator very small and not good, all the rooms wall needs painting, breakfast very limited.

Size of the room, bathroom and shower, comfort of the bed. Location and super firefly staff!

Superb

Great location. Large clean room with very good bathroom. Super friendly staff.