alla locanda Malandra

Exceptional

The hostesses were rude. None of the doors were locked or worked when we arrived. The key to the lock box outside was missing. There was a couple having sex in the room next to us. We got locked within the room and within the apartment with no help from the staff. After voicing concerns for the safety of the location and its state we were told there would be no refund of our money even though the property was not safe and unlivable at the moment. We had to buy a hotel room near by and loose the money we spent. Horrible experience.

The location is good. I thought I had booked a proper, legitimate hotel, which was the reason I chose Booking in the first place. But when I arrived, I realized it was not a real hotel at all. There was no reception, and the check-in instructions I carefully read beforehand were completely different from the reality. The instructions talked endlessly about a key, but in fact there was no key, and everything was written so vaguely that it was impossible to understand. I cannot explain how frustrated and stressed I was. My mother and I were standing there hungry, trying to unlock the place for an hour. The host did not even consider sending someone to help. We were stuck outside with no way to get in. I repeatedly told the host the code she gave me was wrong, but she didn’t believe me and even yelled at me, until I sent her a video proving it. Even then, she just changed the code remotely without a single apology. I have never seen such a ridiculous and poorly designed check-in procedure. They charged me such a high price for the stay, yet they couldn’t even bother translating the email or the instructions into English.

Superb

What breakfast Having to pay another 30 euros extra

Good

Great location and the room was nice and modern with a Samsung smart tv. Windows opened and the lighting was good. We enjoyed our stay at the property. -the property had a data breach and my card details were stolen. I had issues with fraudsters calling pretending to be them in the months before arrival and reported to the property, no call or email back or even an apology. -air conditioning wasn’t working or adjustable - room got very hot in the night -little bits of ware and tear in the room, that could be fixed easily, let it down. -digital locks opened by your phone was complicated to get in as they don’t unlock until 3pm, so couldn’t store bags prior. -property visited by cleaning staff which was lovely, however just two men in casual clothing, they should have a uniform or ID card, as I didn’t feel sure letting them in my room, just knocking and saying cleaners.

Plenty of space. Very comfortable bed. Great location with plenty of bars, cafes and restaurants within walking distance. Bus stop right outside with regular buses to the train station. Definite smell of smoke in the room.

Very poor

Very good

comfortable bed and pillows . Close to most attractions. Hard to find because it’s in a dilapidated building. Access was extremely difficult and confusing. Water pressure basically nonexistent and tepid. Don’t change towels or provide additional tp unless requested. Was listed as a hotel but was a room inside a graffiti covered building and said breakfast included in the ad but it wasn’t!

The place seems nice from the pictures but to be honest it is way better when you arrive there. You do a self-check in unlocking all the doors with your smart phone. Nice newly renovated rooms, good bed and great bathroom. We didn't meet any pf the staff but they were friendly when talking via WhatsApp, always online to help if needed. Big plus the good location of the place. I totally recommend it. We stayed for 3 nights and there wasn't anything in particular that we didn't really like. It was a perfect spot so we can enjoy the beautiful city of Rome.

the location was excellent, it was less than 15 minutes walk to Roma Termini. it was also half an hour walk from many great sites. it was literally surrounded by excellent food and coffee options as well. the room itself was excellent, the bed was huge and the bathroom was very nice. I enjoyed my stay very much. I found entry was a bit convoluted, but once I tried it, it made sense. the instructions sent were really really helpful. being a room in an apartment meant sometimes there was a bit of noise from the other people staying, but not as much as I thought. it was nice to have the kitchen as an option the, but I didn't use it.